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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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dent676's profile image
dent676 
6 years ago

"Oil change and fuel gauge check" Not too much to say about an oil change. But everything went well. Evaluating the fuel gauge issue seemed to take a lot of time. 

BDS's profile image
BDS 
6 years ago

"Jimmy was great" Jimmy was easy to deal with and simplified the buying process. I would recommend the dealership to others considering a new car purchase. Everyone was very friendly. 

jhansing's profile image
jhansing 
6 years ago

"Quality Service and Customer Satisfaction" My wife and I were planning to buy a new car and decided to upgrade our vehicle by checking out the BMW dealership near us in Westlake. Soon after we arrived, we were approach by Jerry, who asked if we were being helped yet and if we needed any help finding anything. We told him what we were interested in and he helped check out the vehicles and gave us an overview of the options available at the time. We ended up finding a car that matched what we were looking for, test drove it, ... read more

CSTN725's profile image
CSTN725 
6 years ago

"very helpful and considerate" good people...honest and fair especially Tom Zito who arranged the sale as well as Steve the sales manager who went the extra mile to make it a good deal 

cczaplenski's profile image
cczaplenski 
6 years ago

"Very helpful and friendly crew here." One of the most quick and painless service visits I've ever had. Great atmosphere and staff. Will definitely be coming back to Middleburg for my service needs. 

DELLIS1's profile image
DELLIS1 
6 years ago

"SERVICE" GREAT PEOPLE GREAT ATMOSPHERE!!!! WE BROUGHT OUR CUSTOMERS BMW THERE FOR DIAG AND WE WERE TREATED GREATLY WITH SMART AND PUNCUAL RESPONCES ,THE WORK WAS DONE PROMPTLY AND WE WERE UPDATED AS IT WENT THROUGH THE SHOP, I WILL BE RECOMENDING THIS SHOP TO OTHERS!! 

IreneX5's profile image
IreneX5 
6 years ago

"Great new car leasing experience " John Caruso was awesome! And Ian was a great teacher of all the neat new features of the X5. highly recommend if you’re looking for a new car. 

s14mohr's profile image
s14mohr 
6 years ago

"Great Experience - As Always!" The team at the Middleburg Hts. Service Center of BMW of Westlake has been servicing our vehicles for nearly 15 years. We've worked with multiple Service Advisors and all of them have always done a great job. Cassie has been taking care of us for the past few years and she is always a pleasure to work with - friendly, knowledgeable and very thorough. 

Kbyrnes's profile image
Kbyrnes 
6 years ago

"Accommodating service" Always a pleasant experience at BMW Middleburg Hts Service Department. Work completed as promised in reasonable amount of time and friendly service associates to help check in and check out quickly. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.