BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
Select a rating
KATHLEEN15's profile image
KATHLEEN15 
6 years ago

"Awesome!" Nez Faraj is great! He even gave up his date night for us! And Mike in financing is wonderful too! I would highly recommend anyone there!! 

Monica's profile image
Monica 
6 years ago

"Excellent Service" Have been to service department about 5 times. Every time I received great service. The staff is very knowledgable of the services required and helpful in determining the severity of the services that needed to be performed. 

MSmith528i's profile image
MSmith528i 
6 years ago

"Thanks for the patience" I was coming off of a 3 year lease with a Buick and was not thrilled that I had to look for a car now that my lease was over. Going in I knew that I wanted to purchase a newer used vehicle. Nez was great as I looked at everything from a SUV to a crossover to finally deciding on a Pre-Certified 2016 528i. Nez was great to work with, he made the process that I was dreading a lot more enjoyable. Great service! 

Ann Barrington's profile image
Ann Barrington 
6 years ago

"Professional, efficient, outstanding service" Travis Conner and Mr. Palmer were absolutely terrific to deal with. They are knowledgeable, treat you like you are a special customer, get you the best deals, and really make you feel like they are looking out for your best interests. They didn't oversell but they over delivered on the value and quality of service I was expecting. What a great car buying experience! They are true gem's! 

cross13's profile image
cross13 
6 years ago

"Excellent" Jerry, Fred and Bob very cooperative and patient. I have had several BMW's and always had my cars serviced by BMW of Westlake which was excellent. I know them and they know me, that's important. 

MOMURRAY's profile image
MOMURRAY 
6 years ago

"Excellent service" Christian and the team are professionals in every aspect of their jobs. It's a pleasure to work with them. I had the oil and also had the car detailed. Feels like its brand new..... Awesome. 

RICHARDS9826's profile image
RICHARDS9826 
6 years ago

"Nice people and excellent service." I was originally going for an oil change and to see why the brake system alert was on. When Zak and Cassie found the poor condition of my brakes they took me to see so that I could make an informed decision. Then, since the wait time was going to be much longer than expected, they arranged for me to get a ride home and then delivered my car when the repairs were completed. As I said, excellent service. Thank you. 

JROSS9's profile image
JROSS9 
6 years ago

"Great experience" Friendly, efficient customer service and good value. Jimmy was great to deal with and aggressively competed with other dealerships for my business, which led me to lease my new X3 from BMW Westlake 

70olds's profile image
70olds 
6 years ago

"great experience" Ken was great to work with, answered all questions and didnt push anything on you. All things at the dealership went very smooth. Car was detailed inside and out upon pickup. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.