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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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bbradshaw1's profile image
bbradshaw1 
7 years ago

"Excellent experience, will be back in 36 months for BMW #4" This is my third BMW and I would not think of going anywhere else. Service is always outstanding. Prices are fair. Dealership is convenient and easy to access. Sales and service staff is phenomenal. I worked with Ken Delk for this purchase. Ken is knowledgeable, fair, and quick to reply. He will communicate promptly with his customers by their preferred means. I was able to negotiate the entire purchase via email. Ken also emailed me all of the paperwork so that I ... read more

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bmw_customer_in_oh 
7 years ago

"All is well" This is the second BMW I bought from Ken. He is knowledgeable, courteous and a very nice gentleman. If I will buy another BMW I will go to Ken again. 

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Darki1972 
7 years ago

"Awesome experience" Tony my salesperson was a pleasure to work with. I was expecting to be treated like everyone's perception of a used car salesperson but he is totally opposite of what you have been told. He treated me like I was a very important person. The whole process from a-z was quick. The test drive,the finance department, ( don't remember the finance guys name but he was awesome as well). What I enjoyed the most was there wasn't the usual, we negotiate on a price, price comes in higher then I want to pay, salesper... read more

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6165987656511654984 
7 years ago

"Great experience leasing my first car" I was very satisfied with the way the salesmen were professional and straight forward with me. I've been to other dealerships where I felt like I was getting swindled, but not here. Will definitely be getting my next car from Chad at BMW Westlake! 

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Randy 
7 years ago

"Great staff at Westlake BMW" I've been in and out of the Westlake BMW dealership several month as I zeroed in on the car we wanted. John was always available to answer our questions. I was in no hurry to buy the car but really appreciated not being pressured with calls. We also appreciated the time Nate spent with us going over the many features of car. It'll take us some time to get dialed-in on how we use the i-drive. A good car purchase experience. Randy 

NC441's profile image
NC441 
7 years ago

"BMW Westlake takes care of you" I spent a lot of time looking for a new vehicle and at other dealerships including Jaguar, and Mercedes in the Cleveland Metro Area. The service at this dealership was the best I experienced. John Caruso so was so helpful when I came in. He was attentive and helped me find exactly what I wanted. In fact even after I had agreed on a vehicle -- I called him and told him I'd like different one in another color. John worked quickly to make sure I was happy with the sale. Aside to this -- both tim... read more

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Arthur v 
7 years ago

"Out of state purchase" I purchased a Nissan GT-R and I live in Pa and had a trade in. I never bought a car with out seeing it.My salesman Travis Connor made the whole process very easy. The car was as described and exceeded my expectations They took care of all the shipping and the car was delivered to my door and my trade in was picked up.. Very professional and nice people to work with I definitely recommended anyone out of state or local 

Paula's profile image
Paula 
7 years ago

"Great Customer Service for the 3X's " Attention to detail, fair, all around great experience. Leased new cars from Bob Strecker & Ken Delk for 9 years...always pleasant to work with and responsive. 

Dd24Skater's profile image
Dd24Skater 
7 years ago

"Great transaction" Would recommend to anyone looking for vehicle. So nice to work with a dealership that embraces modern technology. Fair price for a used car. Will return soon 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 9:00 a.m.