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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent pre-owned car and service!" We had a great experience working with Jimmy Laumer in the pre-owned sales department at BMW of Westlake. He is knowledgeable and helped us feel comfortable in our first BMW!
"Knowledgeable, friendly staff. Ease of transition " BMW of Westlake has an exceptional staff that truly made my transition into a new BMW much easier that I expected. Ken, Mike, Harry, and Dirk were very helpful and professional in answering all questions. The entire process was handled smoothly and fairly. Would highly recommend this dealership
"Ken Delk was very helpful and gracious" I leased an entry-level BMW sedan from Ken Delk at BMW of Westlake. I knew the car that I wanted to lease, and I was in a hurry. Mr. Delk expedited the process, was very low-pressure, and was extremely accommodating. Thank you, Ken!
"My wonderful experience working with Jerry Mancini" We located a car on line and contacted the dealer about the vehicle. We spoke to Jerry Mancini. We've never purchased a vehicle on line and out of town before, but Jerry walked us through every step and made it an easy process. Love the car we picked, and Jerry made the whole thing happen in a timely fashion. Thanks again, Jerry.
"Ken Delk is excellent to deal with" Ken was extremely easy to work with, attentive to my requirements for a new car, and effectively communicated with me both in person over the phone, and via e-mail. A true asset to his organization. Dirk Steffen has been with me numerous times when I would stop into the dealership with questions regarding my previous BMW automobile. Always friendly and willing to answer my numerous questions in a professional and friendly manner. It is great customer service to have such a knowledgeable r... read more
"Great Experience" I haven't purchased a car in the past three years and I have always been a loyal BMW customer. This dealership always made it easy but this time they outdid themselves. They were knowledgeable, knew that I wanted a streamlined process, and helped me weigh my alternatives. The genius session was great - they knew I owned a similar car and they focused on what had changed rather than dragging me through everything. Finance was a breeze!
"Quick and professional " Chad Cyrus and I completed the deal over the phone with me living 2.5 hours away. He made the process very simple and was completely professional throughout the process. It was great to meet the man behind the glass when I entered the dealership, Fred Palmer, that made me feel more than welcome for the purchase of my BMW. Mike was also fantastic through the finance part of the transaction giving me all the options to protect my investment. After I was all finished, Nate did more than expected to get... read more
"Professional and quality service!" John Caruso was extremely professional, knowledgeable, and a pleasure to deal with. He was very attentive to what I needed and listened! Strong communicator and very organized. He made this process smooth and easy! I arrived at the dealership and everything was on schedule and ready for delivery, I will be back in 36 months and hope to make another deal with John!! Everyone who was part of this process was spot on and very engaging! I will recommend BMW of Westlake to anyone who is looking... read more
"Solid service " I would highly recommend BMW of westlake. I live in Cincinnati and gladly do business with them from this distance for this level of service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.