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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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HELENAMARTINICHIN's profile image
HELENAMARTINICHIN 
7 years ago

"Service" Thank you so much for the great service! You made my car drive faster, better and easier to handle. I am so proud to have great service! 

Cindy's profile image
Cindy 
7 years ago

"Great Buying Experience" Jerry was very friendly and patient with us. He listened to what we were looking for. He was an excellent salesman. Felt very comfortable and no pressure sales. Adam and Mike were very friendly. And the gentleman who was called "the genus" was so patient explaining all the features and settings of the car. He was extremely helpful. The dealership was clean and bright. The cars were clean. Great dealership. 

LAWRENCE.MAYS's profile image
LAWRENCE.MAYS 
7 years ago

"Professional Service" Service staff provided excellent service and went the extra mile to assist me with repairs. Cassie's followup and scheduling made the difference for my workload. 

DAN.LESCHNIK's profile image
DAN.LESCHNIK 
7 years ago

"BMW Recall Visit" Very friendly, courteous, and efficient team at Ganley BMW. I was treated liked a valued customer. I was also provided with a very nice loaner to get to/from work. 

Judy's profile image
Judy 
7 years ago

""Same Day Excellent Service"" Christian was very helpful getting an appointment for me the same day I called BMW. It was my day off and he handled the situation by getting my car in for service and getting a loaner car..Christian provided great customer service! I hope he intends to stay. I feel many people would benefit from his service. 

Garyo's profile image
Garyo 
7 years ago

"Very understanding." Great buying experience. John Caruso is a excellent sales person. Very patient and not pushy. He was very understanding because of the personal things I was going through. Sales manager and finance person were also wonderful. It was a great buying experience. 

MATTHEW.C.GEIGER's profile image
MATTHEW.C.GEIGER 
7 years ago

"Extremely easy new car purchase experience! " This is the second car that my wife and I have leased at BMW of Westlake. The process was extremely easy. I found the car online, negotiated the lease over the phone, and completed the delivery in less than an hour. Every part of the process was handled with a lot of professionalism by the BMW team. Thanks for the great service! 

KAVKAZIA's profile image
KAVKAZIA 
7 years ago

"Awesome!" Staff is awesome and I cant be any happier with the car. Thank you again Travis and whole staff for the great service and smooth transaction. 

Jdpugh2568's profile image
Jdpugh2568 
7 years ago

"Patient, thorough and enthusiastic about their cars" BMW of Westlake has a perfect location and a friendly and informed staff. I've never worked with a dealership, much less a luxury car dealership, that applied so little pressure during the sales process. We worked with Ken Delk. He was transparent and courteous with us through the entire process. We purchased an X7 in its first model year. He was quick to note up front that we might be learning together on the newness of the packages available. I appreciated his professio... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 9:00 a.m.