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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent Buying Experience" Jerry Mancini is a very attentive salesperson who really listens. I have never felt less pressure to purchase a vehicle. The finance experience was excellent as well. No hidden pressures to purchase warranties that make no sense. The BMW Genius (I believe his name is Dirk) was fantastic. This dealership really cares about customer service!
"BMW-Great buying experience " Howard Schneider was the specialist who helped me through the buying experience of my new BMW X2. Howard was very professional and knowledgeable and gave me the information I needed to find the right car for me at what I feel was a very fair price. I would definitely recommend Howard and BMW of Westlake.
"What a wonderful experience for a car dealership" I must say that my experience today at BMW of Westlake was the best experience with buying a car that I have ever had. I have been out of the car market for over a decade and honestly resisted looking for a car because of all the shenanigans with car buying. However, Jerry M. made my experience great. He was very patient. He took his time to explain all the details and answered all the questions I had. Then to top it off, Nez F. explained every little detail with operating t... read more
"Best experience ever had" Jimmy was exceptional in his dealing with me, a first time BMW buyer. He is extremely knowledgeable, patient, and easy to work with. I can honestly say I enjoyed the process from start to finish...including finance and Justin with his going over the many, many functions of my tenderly used new vehicle. I appreciated their efforts and non pushy styles. Would definitely recommend and return. Thanks guys
"Excellent Service" This was the fastest car buying experience I've ever had. I told John I had tight time constraints and he set everything up on advance with the team so I was in and out with my new car in an hour. Nez was great with answering ANY question I had about the car, and because I picked up the car alone, he will deliver my old car to my house. I mean, that's the definition of going above and beyond on customer service. Highly recommend this dealership, and especially John Caruso. He is just excellent.
"Leasing experience has been very pleasant." The sale person was very knowledgeable, very professional and customer oriented. I traded in a badly damaged Lexus RX 400h due to an accident, which the sale person Ken Delk found the Lexus as being unsafe to drive. He offered a loaner and a reasonable price for the trade in. Then, Justin Niedzwiiecki took time to explain the very sophisticated iDrive and help with bluetooth and all the gadgets. Overall, I had a very pleasant and fulfilling experience at BMW of Westlake. I strongl... read more
" Very good " First of all the dealership was very clean and new the sales people were very courteous and well informed about the vehicle. Chad Cyrus for being new to the sales team seemed very knowledgeable and knew how to treat customers in a very pleasant way. Doing the financial end of the deal was very quick and Mike was very good at what he does. At the walk around Nate was very knowledgeable about all aspects of the car. A lot to take in with all accessories on car .
"Excellent service and personnel!" Just purchased my second X3 from Howard Schneider in less than four years. He's great to work with, makes everything so easy and he's so very nice and friendly. I would highly recommend working with Howard to anyone considering a BMW.
"Easy to work with " We were between two models. Steve was professional and easy to work with. No pressure, very acccomodating and the overall experience was very positive. Would buy from him again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.