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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great buying experience for a great car" I recently purchased a 430 convertible from BMW Westlake. The entire process was terrific. Putrri Padbatan, our sales associate, was informative and helpful without being pushy. She was very transparent with the numbers, which I really liked. Plus, she listened to us describe the features that were important to my wife and I and made sure that both of us were satisfied. Overall, without hesitation I would recommend friends ask for Putrri at BMW Westlake when shopping for a Bmer. And ... read more
"Amazing car buying experience, Chad was amazing. " I got the BMW X3 from BMW Westlake and the whole buying experience was smooth, hassle free and truly amazing. I had been looking since June and had been in contact with Chad. He was in no way pressuring and gave me time to make my decision, in other words, a perfect professional. He promptly responded to all my queries over the phone and email. His product knowledge was excellent. He even brought the car over at our home to fit our schedule which is very hard to see. I high... read more
"Piece of Mind: Buying car with Sales rep. Chad Cyrus" I live in KY. I bought car remotely with sales rep. Chad Cyrus. Pretty amazing and honest guy, I trusted him. Everything went smooth. He knows his stuff. He responded my calls and texts even when he was off work. That's commitment!!!!
"Exceptional Service " I would like to thank Chad Cyrus for the time and effort he put into making my new lease transition smooth. My mother and I both visited Westlake BMW as we both wanted to see the new line of cars available. Chad, was very kind in taking time to show us (Mom is 88 yrs) the various models that I might be interested in this time. I found just the right car for my new BMW lease and I am very happy with it. Please pass my thanks on to Chad for the personal touch in putting this deal together for me. Best Re... read more
"Excellent service " This is the second vehicle I have leased from BMW of Westlake. Both transactions were hassle free the salesman, Ken Delk, acted with integrity. I have used the service department with my previous vehicle, and have always been pleased with with them.
"Just purchased my second BMW 5 from this dealership" My experience with BMW of Westlake was excellent Steve David and staff are organized and responsive to questions from prospective clients. I was pleased with Travis Connor and the hands-on time that he provided, showing me how to use the many new features in the car. My previous BMW 5 from this dealership was the most amazing car that I have driven and I am very happy with my purchase of another.
"GREAT............................" this is my second "BMW" car that I have leased from "BMW of Westlake". The first car was a 2016 5-series sedan. I have now leased a 2019 5-series sedan. Each time that I walk into the dealership, I am or was greeted as the number one customer. My sales person is "Ken Delk" I knew from the first few minutes of talking, I was going to make a deal with 'Ken". "Ken" is quiet, soft spoken & knowa how to talk to a customer. Most of ALL, "Ken" cares for hos customers. I would recommend "Ken Delk"... read more
"Some really good people working there. " I bought an x3. Was supposed to pick it up Saturday. Was free Friday and the GM Adam agreed to get paperwork and car prepped that day. That is excellent customer service. Bob the sales manager was very good. So was the finance manager. Dirk the BMW genuis is a great guy - very respectful, knowledable about his product and overall classy. Although John was off that day I could not be more pleased with his service. He's a class act. Patient. Curteous and pleasant. I give him an A+ for ... read more
"BMW of Westlake, purchased 2018 X3" Dealership experience was great. Quickly got help from a sales rep when I arrived. Helped me look at multiple vehicles and showed me the different features. Patiently helped me with multiple test drives to see how the different models felt. Once I decided on a vehicle, they walked me through all the finance options to make sure I fully understood. After purchase, they spent more than an hour showing me how to use all of the features in the new car. Overall best experience I have had with ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.