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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"A problem requiring a new part was discovered during the..." A problem requiring a new part was discovered during the 12 month service appointment. The part came in quickly and the service was done quickly and it was all covered by the warranty. Cory did a great job coordinating the process.
Business response:
Thanks for the fantastic review about Cory and BMW of Westlake!
"My review is about Jim, in service. He has consistently..." My review is about Jim, in service. He has consistently and considerately helped me with my cars. I purchased my first BMW 2003. I have been encouraging people who can afford this amazing car ever since. Jim has been my go too guy! He is prompt, responsive, and honest with me. I am a self employed woman. I cannot afford to be stranded. He is amazing. That is my review!!! I have convinced, my husband to switch and 3 clients to purchase your automobile. I can’t speak... read more
Business response:
Thank you for taking the time to provide this positive feedback about Jim and your experience with Ganley BMW/BMW of Westlake! We appreciate your referrals and loyalty!
"Very satisfied with service department, especially Jim..." Very satisfied with service department, especially Jim Strunk, who kept us updated often during a difficult problem to solve with our vehicle. Loaner very much appreciated.
Business response:
Thanks for the positive feedback about Jim and BMW of Westlake!
"The service team is exceptional. The dealership is very..." The service team is exceptional. The dealership is very clean and everyone is pleasant. Highly recommend
Business response:
Thanks for the awesome review!
"I felt that I was special to your dealership, the work..." I felt that I was special to your dealership, the work was done extremely well
Business response:
Thanks for the fantastic feedback!
"Great job. Good service. Work done on time. Loaner was..." Great job. Good service. Work done on time. Loaner was nice. Service advisor very good to work with.
Business response:
Thanks for the fantastic review about Jim and BMW of Westlake!
"Everyone was friendly besides the two men that were..." Everyone was friendly besides the two men that were standing in the corner clearly gossiping about customers.
Business response:
Thanks for the good review. We’ll be sure to address this issue, thanks for bringing it to our attention.
"Easy to work with, reliable, great service. Tim was very..." Easy to work with, reliable, great service. Tim was very helpful as my car had been to a different dealer prior and they put an incorrect tire on my car.
Business response:
Thanks for the great review!
"Always friendly and helpful and gets me an appointment..." Always friendly and helpful and gets me an appointment right away. I feel confident enough to stop by to have them check something out quick
Business response:
Thank you for the awesome review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.