BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
Select a rating
PaulC's profile image
PaulC 
4 years ago

"Brittany, John, and the rest of the team at the service..." Brittany, John, and the rest of the team at the service center are very personable, and always make me feel welcome. 

Business response:

Thanks for the fantastic review! 

BLKDORO's profile image
BLKDORO 
4 years ago

"Jim Strunk is terrific to deal with. Answers all my..." Jim Strunk is terrific to deal with. Answers all my questions. Makes sure I get the service that I need. 

Business response:

Thanks for the amazing review about Jim and BMW of Westlake! 

Vanessa E.'s profile image
Vanessa E. 
4 years ago

"Excellent service and very friendly and professional and..." Excellent service and very friendly and professional and clean environment! I never have any issues. 

Business response:

Thanks for letting us know about your positive experience! 

JACKIE.WIGHTMAN16's profile image
JACKIE.WIGHTMAN16 
4 years ago

"Nez and Nate were awesome! Explained to me everything..." Nez and Nate were awesome! Explained to me everything that was going on and we’re able to add on an extra service 

Business response:

Thanks for the awesome review about the team! 

T.BRUENING's profile image
T.BRUENING 
4 years ago

"Quick work, comfortable waiting area, friendly staff. I..." Quick work, comfortable waiting area, friendly staff. I like the reminders that the team sends. Thank you. 

Business response:

Thanks for the positive feedback! 

Bill Miller's profile image
Bill Miller 
4 years ago

"Service is applied in a clean and timely manner.Follow..." Service is applied in a clean and timely manner. Follow up covers any questions and the cost is as expected. Thank you. 

Business response:

Thanks for the great review! 

mtrifiletti's profile image
mtrifiletti 
4 years ago

"They do a nice job. Need more loaners because I defiant..." They do a nice job. Need more loaners because I defiant have a car for roughly 21 days 

Business response:

Thanks for the review. We are short on courtesy vehicles at this time and appreciate your feedback. 

afrangos's profile image
afrangos 
4 years ago

"This is the 3rd or 4th car I’ve leased from this..." This is the 3rd or 4th car I’ve leased from this dealership. They are always courteous, responsive and easy to do business with. My salesperson, Ken was fast, friendly and efficient. When I picked up my car, Ian demonstrated all of the bells and whistles. He did an excellent job. 

Business response:

Thanks for this outstanding review and for your loyalty! 

AT's profile image
AT 
4 years ago

"Easy to do business with and communicated well throughout..." Easy to do business with and communicated well throughout the process. Make sure to ask questions as they will be able to answer all questions prior to purchase. 

Business response:

Thanks for the awesome review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.