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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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VERYMERRI's profile image
VERYMERRI 
4 years ago

"Awesome experience, my service writer Brittany not only..." Awesome experience, my service writer Brittany not only took care of my recall issue, but also did scheduled maintenance a little early so I wouldn’t have to come back again in 2 weeks! 

Business response:

Thanks for the fantastic review about Brittaney and BMW of Westlake! 

S1freemen's profile image
S1freemen 
4 years ago

"Excellent rapport with customer. Concise explanation of..." Excellent rapport with customer. Concise explanation of service provided. Very personable and knowledgeable. Great follow up. 

Business response:

Thank you for the great review about Jim and BMW of Westlake! 

KEVIN.BAYLON's profile image
KEVIN.BAYLON 
4 years ago

"I’m great full that you had the tire that I really needed..." I’m great full that you had the tire that I really needed in stock. I’m also very happy that you were able to quickly schedule a time for the tire to be exchanged. 

Business response:

Thanks for the awesome review about BMW of Westlake service! 

EYURCIK's profile image
EYURCIK 
4 years ago

"Great service at this dealership! Friendly and treated..." Great service at this dealership! Friendly and treated with respect. Did overall ck up and put air in my tires which were low...A+ 

Business response:

Thanks for the stellar review! 

MMFH456's profile image
MMFH456 
4 years ago

"The service person Jim was fantastic . He explained..." The service person Jim was fantastic . He explained everything throughly and kept me Infor. Done quicker than advised 

Business response:

Thanks for the great review about Jim and BMW of Westlake! 

bmwkids's profile image
bmwkids 
4 years ago

"Super accommodating! Even though they were fully booked..." Super accommodating! Even though they were fully booked for several days, They were able to fit me in when I had an issue with my cooling system on a cross-country road trip. Many of the techs are true enthusiasts, too! Highly recommended. Jim and his service team rock! 

Business response:

Thanks for the fantastic review about Jim and the BMW of Westlake service department! 

Lee457's profile image
Lee457 
4 years ago

"Issue with paint peeling on interior fan control button..." Issue with paint peeling on interior fan control button and internal temperature lights going dim was resolved. Thank you very much. 

Business response:

Thanks for the positive feedback about BMW of Westlake! 

KEVIN.BAYLON's profile image
KEVIN.BAYLON 
4 years ago

"Big thanks for putting on a new tire. I’m so happy that..." Big thanks for putting on a new tire. I’m so happy that it was in stock and that you were able to schedule it so quickly. 

Business response:

Thanks for the great review about the service team at BMW of Westlake! 

HAWKMANRECORDS's profile image
HAWKMANRECORDS 
4 years ago

"The car was as listed in great shape! And I was in and..." The car was as listed in great shape! And I was in and out fast! 

Business response:

Thanks for the fantastic review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.