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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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Cynthia14's profile image
Cynthia14 
14 years ago

I don't normally go to Ganley BMW because the service was always bad, but today I needed to have new wiper blades and I didn't feel like driving to Dave Walter in Akron so I stopped by Ganley to try and get new windshield wiper blades. I was very kindly greeted at the front door, which is new!! I also was introduced to the new manager Frank Steffen. He was very nice and lead us to the Cassie the Service advisor who made our experience very easy and quick. Bill the sales and parts director was also very helpful and nice. Dan ... read more

shushi's profile image
shushi 
14 years ago

I'm glad my friend referred me to Andy! I would highly recommend seeing him if you are looking for a new car or SUV. From the detail guy (Sam) to the finance guy (Mike Hall) to the service advisor (Jim), everyone at Ganley made it a great experience for owning my first BMW. 

dalton3's profile image
dalton3 
14 years ago

scott was an excellent salesman. he knew the product well and answered all of our questions with professionalism and patience. he also took us for a test drive and let my wife drive the car and then she was completely sold on it. it was as good experience at ganleys. everyone was very nice. 

L. DAlonzo's profile image
L. DAlonzo 
14 years ago

There were difficulties learning to use a feature that was resolved after the necessary, but simple defiecency was exposed. The patience and resolve was appreciated. 

Roger the Dodger's profile image
Roger the Dodger 
14 years ago

I had a great experience buying a new car (535i XDrive)in February of 2011, from Ganley BMW in Middleburg Heights. Scott Bennett was very friendly, and possesses a friendly personality. During the buying process, Scott was very patient & took the time to explain to me & to my wifeevery little details & features about the car we bought.Scott was very courteous, & he kept in contact via e-mail & over the phone to answer every question or request i had, & to make sure i enjoy the ride of my "Ultimate Driving Machine". I recomme... read more

sholden12345's profile image
sholden12345 
14 years ago

John was fantastic throughout the entire process. He really dug deep as to what my needs were, both financially and from my car needs. I never felt pressured, was completely comfortable the entire time, and the service continued after the purchase with follow up from John. I would tell anybody that if they want GREAT service, GREAT prices, and a GREAT car, go see John at Ganley BMW! 

pynerb's profile image
pynerb 
14 years ago

Scott Bennet is a great person and a very good sales guy! I have done 3 or 4 car deals with him and his service and follow up is impeccable He has become a friend and I have referred him to at least 5 friends/family members..... Even when I didn't get a car from him he was polite and still remained friendly! 

Johndp16's profile image
Johndp16 
14 years ago

The experience was reflective of the vehicle I purchased. Very professional and engaged staff, including the general manager, salesperson and service department manager. The experience was respectful of my needs, they proviuded me with the all the facts and infomation I need to make a decision, then let me make my desision without pressure. 

alsadb's profile image
alsadb 
14 years ago

scott was a great help in guiding us throught the process and advise and professionalism, general manager frank was made the experiance more pleasing and rewarding thank you 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.