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BMW
- Automotive
- Dallas, TX
About this business
Location details
6200 Lemmon Ave, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Student The best experience. Everyone is ALWAYS kind and caring. They speck and waive to you when you enter the building. They sent me a video of my car with the technician talking in the background letting me know what all they were doing to my car. I needed to stop by Verizon and they called me a Lyft that picked me up and turn me back. It was peaceful for me to complete my school work, including free WIFI, drinks, and snacks. After my service, my car was returned spotless!! ** 5 STAR SERVICE **
Business response:
Hi Johnnica, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BMW SERVICE Amazing service, fast and friendly! I love the follow up video from the tech team that serviced your vehicle
Business response:
Hi Grashunda, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Shortage impacts repairs but not customer service. My repairs took much longer than usual due to the parts shortage but I was given a loaner for the entire. Time and kept up to date on the repairs.
Business response:
Hello Eboni, we appreciate you taking the time to leave us this feedback. If you are willing, please call our General Manager at (972) 763-5528 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Carlos Nelson MPH Very very excellent team. Their very friendly and helpful.
Business response:
Hi Carlos, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
BMW of Dallas Service Service included replacing tire. All staff was professional and helpful.
Business response:
Hi Deborah, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
BMW Dallas Experience was great. Great service. Nice people. Just purchased my third vehicle from this dealer.
Business response:
Hi Curtis, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Dallas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Service The service I received from Victor was GREAT! Will definitely contact him again if needed.
Business response:
Hi Susan, thank you for your kind review; we are happy to pass along your comments to Victor here at BMW of Dallas! If you need more help, our team is available to talk -- safe travels!
X5 Repairs I have been a customer of BMW of Dallas for over 15 years. The reason for my loyalty is how great the experience is with the service department. Over all of these years I've never had anything but positive experiences and my service advisor (Victor) is the best in the business! When you get your car back and you KNOW that everything has been done right, it leaves you with a great feeling. Thank you!
Business response:
Hi Thomas, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Dallas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great Service! Great service! I had to pleasure and pure luck to have been able to work with Ismail Reesh. He was very personable, friendly, honest, and helpful. I can't wait to work with him again! He made sure as many coupons we could use were applied and ensured my car was taken care of. He explained everything up front to me and very clear.
Business response:
Hi Jeni, thank you for your kind review; we are happy to pass along your comments to Ismail Reesh here at BMW of Dallas! We always strive to provide personable and excellent customer service. Thank you again for the review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 8,815 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.