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BMW
- Automotive
- Dallas, TX
About this business
Location details
6200 Lemmon Ave, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service on a BMW X3 This was a scheduled service. The car is 3 years old and needed necessary service.
Business response:
Hi Thomas, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Superior Service (Reesh) Reesh went above and beyond to make sure I was taken care of and that my car was impeccably serviced. He?s an amazingly kind and thorough individual. I really appreciate Reese?s attention to detail. I believe all parts and labor were competitively priced and attended to properly. Thank you!
Business response:
Hi Jessica, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Customer Service We drove in from Louisiana to have our 430i serviced. Brian was excellent to work with.
Business response:
Hi Josette, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Bought new BMW 228i Mike Torschia was outstanding. He explained everything and was cordial and professional.
Business response:
Hi Richard, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Best Service Tim Bennett has always maintained a 5 star experience and gone above and beyond for me. I will travel 6 hours now just to see BMW Dallas !
Business response:
Hi Dylan, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Recall on my bmw 439 i grand coupe Parker and Andrew was a great help with my experience. My bmw came in for a recall and they made sure I was taking care of .. My only concern is that bmw not having loaner cars it was a big Inconvenience for me ? But my overall customers service and experience with mini bmw in Dallas was great !!!
Business response:
Hi Ashley, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Review Wonderful experience. Joe Eckert was friendly, engaging, knowledgeable, professional, helpful, and patient. The experience was do enjoyable that we decided to purchase an 840i convertible in addition to the X4.
Business response:
Hi Mark, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!
Quality Car Dealership Great customer service, communication was great and repairs were done, plus extra service items were added at no charge.
Business response:
Hello Marc, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great sale, opposite service dept. They have a phenomenal sales and finance department. They're friendly, knowledgeable, helpful and patient. The service department though.....too long of a list to put how bad that department is. From the lowest level to the service manager. God forbid you need to get ahold of someone too. Jesus.
Business response:
Hello David, we are deeply disappointed by your experience at BMW of Dallas. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5528 to discuss what we can do to help.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 8,815 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.