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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Very pleasant experience in purchasing a vehicle." My client advisor, Mr. Lonnie Overby was very knowledgeable of the vehicles and the sale process. He made us feel very welcome and answered all of our questions. He provided a few vehicles to test drive so that we could be sure of the model we wanted. Once we agreed on the car and price. Mr. Overby went to extra effort to find our selected vehicle, since it was not in their inventory. Within a week he called us and said that the car was ready for us to pick up. When we got ... read more
Business response:
Congratulations on your new vehicle! We're happy to hear our staff was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Great Experience op" My Saleperson, Kan Zhou, provided me with a great purchasing experience. His customer service was first rate. We quickly agreed on price. We quickly closed the deal from first meeting to car delivery in 3 days, as he promised. My dealing with the finance people, particularly Anthony Lucas, was also a very good experience. This is where I spent the longest time. Mr. Lucas was fair and did the best that he could in working things out on the extended warranties.
Business response:
Rossue, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Great customer service!!!" This dealership was great and easy to deal with above all Scott Sohn went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his expert advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. Allen (Finance Manager) so quick and professional. I felt like family by the end of the whole process! I would recommend Scott in particular to anyone who is looking for a new or used vehicle.
Business response:
Congratulations on your new vehicle! We're happy to hear Scott was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"528 from Miguel Mendez " I purchased a vehicle from Miguel in early April, he went above and beyond to make it a smooth process for us. I drove all the from Woodbridge for my purchase.
"528 from Miguel Mendez " I purchased a vehicle from Miguel in early April, he went above and beyond to make it a smooth process for us. I drove all the from Woodbridge for my purchase.
"Honest and efficient. Seamless transaction." Max is a solid salesperson. Very responsive to inquiries and provides clients with detail-oriented service throughout the process. Pays attention to client's wants and needs to make sure the car they receive is the car they will be proud to own. Recommend without hesitation.
Business response:
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
"I highly recommend BMW of Silver Spring" Purchased my first BMW from BMW of Silver Spring and have to say it was a really wonderful experience. My Client Advisor, Scott Sohn, made the process really easy by being transparent about pricing and working with me on getting the car I had my heart set on. I made it clear to him that I wanted to join the BMW family and he made that happen by offering me a deal I couldn’t refuse. The service overall is top notch and I will definitely be purchasing all my future BMWs from him. I wou... read more
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Postive low presure " Ron and team did a great job of looking at my options and suggesting the best solution. I did not plan on purchasing a car the day I went in to the dealership, but it all worked out great
Business response:
Congratulations on your new vehicle! We are glad you found Ron and our team to be so helpful. If there's anything further we can do for you, we are happy to help!
"Great Service" Scott helped me purchase my new car and respected my budget. He was easy to work with and made sure the car we purchased had all the things we needed and wanted. I high recommend Scott!
Business response:
We're glad you had such a wonderful experience with Scott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.