This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Gunter Review" My husband and I have been 8 time BMW owners. We love the vehicles. We’ve been continued customers to JC Thomas — who has been our favorite advisor throughout the relationship. Max Moyer assisted us with our recent purchase — and he was an absolute professional! Great personality, well-knowledgeable, and thorough.
Business response:
Hello, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
"Great Technical Assistance" John Bertrand assists me with the loaner car set-up. He pairs my cell phone to the blue tooth device in the car. I don’t know what I would do without him. John is great. Sincerely, Valerie Austin
Business response:
Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"On Point Service Adviser" Rachel Rhea is on point. She was available to assist me when my regular Service Adviser, Kristina, was at lunch. Rachel greeted me and immediately obtained the status of my vehicle, then processed the maintain service order for a speedy departure. I appreciate her diligent work effort. Thank you, Valerie Austin
"Incredible Service Adviser" Kristina Williams is so incredible and always professional. I love doing business with her. Kristina is very knowledgeable of the BMW cars and she is a very nice young lady. Sincerely, Valerie Austin
"Couldn't have been easier with Max! " I knew what I wanted so I reached out to Max Moyer as I had seen his glowing reviews here from prior customers. Little did I know he was a vintage BMW enthusiast and he exchanged E30 ownership war stories with my husband while we finalized our transaction. Max made this process seamless, all price discussions were conducted via email as he accommodated my odd schedule and our distance from Silver Spring. Anthony Lucas conducted our finance wrap up and helped us understand optional prote... read more
Business response:
Hi Suzannne, we are very happy to hear Max provided you with such a seamless buying experience! Please don't hesitate to reach out if there's anything additional we can do for you.
"Superb Service!" My overall service at BMW Silver Spring was superb! From my sale person Andy, to the financial person Anthony my experience was professional and smooth. This was my first time leasing a vehicle and both of them were very informative when explaining in detail that purchase option. Andy was personable and attentive to my budget needs. Anthony literally went over every mileage option with me. And, I can not forget Andy's son Jr. the "BMW genius". He sat in the car with me and went over every button and gadget ... read more
Business response:
Your satisfaction is our top priority! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Miguel knows BMW." Miguel's expertise helped my wife and I immensely. He is honest and very personable. I will keep coming back and recommend him highly. Thank you Miguel!
Business response:
Hello, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
"Good service and responsiveness" Eric was really easy to work with. When I told him I needed a lower payment he made it happen. Ultimately, we went a different direction, but we had a wonderful experience and I'd definitely come back the next time we're in the market for another BMW.
Business response:
Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
"Andy Alexis" This was my second experience leasing a car from Andy Alexis. He was very nice and knowledgeable concerning the whole process. BMW of Silver Spring is the best dealership that I have ever witnessed and actually made the whole car buying experience pleasant. I have never met a nicer group of people in the Washington, DC area concerning auto sales and leasing. I used to dread the whole car buying/leasing experience, but not anymore. I urge any individual dreaming about driving away in a beautiful BMW to stop by a... read more
Business response:
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.