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BMW

4.8

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Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
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Patogoh's profile image
Patogoh 
3 years ago

The entire process was amazing and seamless. Nate V was extremely professional and a tremendous advisor. He helped me get the car of my dreams X4 M40i. Highly recommend! 

Business response:

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! 

Robertsontangi's profile image
Robertsontangi 
3 years ago

I truly appreciate all that Ron has done to ensure my satisfaction. I did not give him an easy way to go yet he has been consistently fair, professional, patient, and gracious throughout. He’s had my back for the past month (after purchase) and it has not gone unnoticed. He could have easily washed his hands of me once I signed on the dotted line however that is not his character. He has high ethical standards and wishes to do what is right. Ron made good on every promise, and had outstanding follow up and follow through. He... read more

Business response:

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day! 

Bobbysdavid's profile image
Bobbysdavid 
3 years ago

Desirea was professional,knowledgeable,available and easy to work with. Buying a car is a stressful process but made easier by Desirea and the staff at BMW of Silver Spring. 

Business response:

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! 

rruv's profile image
rruv 
3 years ago

I recently took delivery of the i4 M50 and Eric Lovo provided excellent assistance throughout the purchasing process. Started working with Eric sometime mid-year (2022), from the initial test-drive, ordering process, and delivery, he demonstrated exceptional knowledge on this newer model. Through out the process I had many communications (email/phone) with Eric and his responses were immediate and clear. I praised Eric’s professionalism, attentiveness and trustworthiness. He went above and beyond to make my purchasing experi... read more

Business response:

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care! 

CP's profile image
CP 
3 years ago

Brittany is clearly the best salesperson ever. She is a consummate professional who really knows her job and goes the extra mile to help customers. Will buy from her again! 

Business response:

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Ladu06's profile image
Ladu06 
3 years ago

Eric was amazing! This was my first vehicle purchase in over 12 years so I was a little nervous. However, Eric was highly knowledgeable and answered all my questions. I didn't feel overly pressured to make a sale. He gave me time to think through my decision. Even after the purchase, he assisted me in getting batteries for my key fob and arranged to put the plates on. He has great customer service skills and I would highly recommend Eric to anyone looking to make a purchase! 

Business response:

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care! 

Uzzaman's profile image
Uzzaman 
3 years ago

Desirea was wonderful and made my car purchase very easy and smooth. She took her time and explained me every details about the vehicle. Most importantly she was very sincere and caring during our sales process. I wish are all the best. 

Business response:

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

marts.pours0e's profile image
marts.pours0e 
3 years ago

Roberto was super professional, knowledgeable, and friendly. I would highly recommend Roberto to anyone looking for a new car 

Business response:

Hi Marts, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring! 

Jeovanni614's profile image
Jeovanni614 
3 years ago

I had a wonderful experience. Desiree was a great resource for my purchase. I will recommend her to any other customer. Excellent customer service. 

Business response:

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.