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BMW

4.8

About this business

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
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Jason Potts 
3 years ago

My sincere thanks for the teamwork Desirea and Brittany displayed in coordinating the sale of the vehicle I was in the market for at the price point I needed. From the groundwork Desirea laid following our initial contact, throughout the seamless finish Brittany so well orchestrated, the entire experience was both efficient and effective. These employees, both of whom are obviously fully invested in the work they do, are worthy of commendation for their professionalism, motivation, level of knowledge, and unsurpassed, genuin... read more

sgittens3's profile image
sgittens3 
3 years ago

Very friendly and knowledgeable about the type of vehicle I was interested in. Answered all questions and was also very professional and helpful. 

Michael N's profile image
Michael N 
3 years ago

Grasias a Roberto y Jhonayra por la ayuda se recommiende se merece cinco Estrellas a 

Hoang Nguyen's profile image
Hoang Nguyen 
3 years ago

She is very nice and welcoming. She helped me through the whole process and is very kind 

Business response:

Very kind! Good service 

Stacey's profile image
Stacey 
3 years ago

My experience was amazing! ! I worked with Lonnie and his customer service was incredible from the start to end. He kept in contact with me the whole time. I decided to try this location after a horrible experience at a location in VA and I am glad I did because even after I purchased my vehicle, Lonnie texted and emailed me to follow up. I will definitely recommend him and the staff at BMW of Silver Spring. It was such a great experience - I do recommend. I will purchase my new vehicle from Lonnie… and recommend him to all ... read more

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Roger 
3 years ago

Gen delivers what he promises. Exceptional customer service and after sale support! Highly recommend the dealership. 

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Tammy 
3 years ago

Brittany impressed me with her exceptional service with my X6 BMW. She went above and beyond to make sure I understood the technicalities of the car. She was so gentle, patient and listens carefully. Thank you Brittany for making me feel comfortable, thank you for been very responsive to all my questions. 

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Dkieng 
3 years ago

I'm so impressed with Brittany Barrett. She is very professional and knowledgeable with her 2023 BMW X6. She made me feel so comfortable with my purchase experience of my FIRST BMW vehicle. If you are looking to get a new BMW, I highly recommend you reach out to Brittany Barrett first. She will make sure your new car purchase experience is like having an afternoon cup of coffee with your best friend. 

Business response:

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

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lastergw 
3 years ago

As usual, David was very responsive and informative about end-of-lease-options. Both David and Gem contributed to an excellent car buying experience with timely processing and a high level of customer service. 

Business response:

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.