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BMW

4.8

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Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
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Nashawnda_brown's profile image
Nashawnda_brown 
3 years ago

Best dealership ever! The purchasing process was seamless from start to finish! Definitely would recommend! The customer service was 10/10. All of the staff were friendly and engaging. A special thank you to Mr. Harold and Mr. Ian for helping me through the process, they were truly the best. 

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anthonyttks 
3 years ago

It was certainly a pleasant experience collaborating with Mr. Askew to purchase our 2022 BMX x4 M40i. Mr. Askew was knowledgeable, professional, and efficient with the process. He answered any questions that we had and expedited some processes so that with complete our transaction in a timely manner. We live in Virginia, and we would drive to wherever Mr. Askew was selling cars to utilize his services. 

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casie.chang 
3 years ago

Just purchased my 330 from Scott. He was great. Then we went to finance with Gen and another great experience. Both Scott and Gen make buying a car fun and exciting. Their customer service is also above and beyond. 

Spatel8713's profile image
Spatel8713 
3 years ago

Great buying experience. Ordered an X5, it came earlier than expected which was a nice surprise 

Business response:

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care! 

Tianhe Li's profile image
Tianhe Li 
3 years ago

Very good service and relationship management with client. Very responsive and responsible to all things 

Business response:

Hi Tianhe, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care! 

Amaliabernstein's profile image
Amaliabernstein 
3 years ago

Friendly salesperson oriented towards customer satisfaction. It was a pleasure doing business with someone whose goal is to truly help the customer by providing knowledge and information. Best experience I’ve had purchasing a car. Thank you!! 

Business response:

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. 

mbrody8's profile image
mbrody8 
3 years ago

Brittany had thorough knowledge of the X5 45e and her voice made my wife very calm during the process. Gen was great also. 

jmslbs's profile image
jmslbs 
3 years ago

Just purchased a BMW X3 from BMW Silver Spring. Hats off to Mr. Ron Askew my salesman! A true gentleman. Made the drive from Virginia well worth the trip. The whole experience was smooth and without drama. Thanks for making my car buying experience pleasurable. 

amir's profile image
amir 
3 years ago

I've been trying to buy a new vehicle since last month, contacted JC Thomas with hopes of getting the car earlier and sent him exactly what I am looking for. He told me ordering it will take 6 months but there are some similar available. He doesn't really seem to take my inquiry seriously, He responds to my emails after few days and I am still waiting for his response to my last email since last week!! This is a very expensive car and I really expect a better customer service from BMW. I had a way better experience few years... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.