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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had an outstanding experience car shopping at BMW of Alexandria. Lonnie Overby was extremely patient, very knowledgeable and gave honest recommendations. He took great care in understanding my must haves, allowed me to test drive several vehicles and did not rush or pressure me into buying a vehicle. His insight was invaluable to my decision to purchase an X6 and I love it. My overall experience at the dealership was excellent and I look forward to returning to service my vehicle when the time comes.
Business response:
Hi Treva, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
I was probably one of the most difficult customers with my list of issues when it comes to purchasing a car and this dealership served me extremely well, willing to work with me to make sure everything went perfect. They even undercut the MSRP!
Desirea is thorough, thoughtful and pleasant to work with. I would recommend my friends and family to work with her.
It was a pleasure to work with Roberto on getting the exact car I wanted. The order process was easy and the delivery was very fast. Thank you, Roberto!
The office atmosphere is very welcoming and friendly MS Jackson is knowledgeable about the features in the truck I'm greatly appreciative of her assistance and professionalism
So grateful to Brittany and the rest of the team at BMW of Silver Spring. Brittany was kind and patient, ensuring that I understood every step of the car buying experience. What I most appreciate is her willingness to be available after I purchased my vehicle to address future questions that I’m sure will come up as this is my first BMW. You will be in GREAT hands here. My best car buying experience ever. And I’m no youngster! LOL!!!
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
We are repeat customers and worked with Miguel Mendez both times. He was very attentive, honest, and always available for our needs. We have only had great experiences with him and the Silver Spring dealership. Even weeks after our recent purchase, Miguel continues to provide top- notch service. We will continue to work with him in the future.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
I pitched 2021 bmw 330e from bmw of silver spring . The experience was fantastic. Good customer service.
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.
Just purchased my 3rd vehicle from David, and as always it was a fantastic experience. He is responsive, honest and really knows these cars inside and out. I can't say enough good things about David, the Silver Spring dealership and Gen Awanohara in the finance department. When it comes time for my next vehicle, no question where I am going.
BMW has a 4.8 star rating with 8,414 reviews.
BMW is open now. It will close at 9:00 p.m.