BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
Select a rating
TLJ's profile image
TLJ 
3 years ago

I closed the deal on my new car with Ms. Karen Herbert and absolutely loved her. She was very warm and comfortable to work with and she made the experience very personable for me which I greatly appreciated. I would recommend her based on her years of expertise but also because she is a great person to get to know. I love my new car! 

Business response:

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! 

ptricia116's profile image
ptricia116 
3 years ago

Karen was very helpful in finding the car I wanted and when it wasn't being shipped, she was proactive and ordered another one from a closer factory. She was a pleasure to work with. 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Lavonnie.Matthews's profile image
Lavonnie.Matthews 
3 years ago

I bought a car from him over the weekend and the experience was great! He was able to squeeze me in early, which I really appreciated too. Overall Lonnie was super friendly and attentive, and his service was exceptional. I’d definitely recommend him to family and friends!! Aaron Devane from Finance was a gem as well! -Lavonnie 

Todd's profile image
Todd 
3 years ago

Scott was fantastic to work with. He helped me to configure my own X5 to be built and then stayed on top of the process and was very communicative throughout the process. The delivery of the vehicle was painless. I would recommend Scott and BMW Silver Spring to anyone. 

Matthewtsimpson's profile image
Matthewtsimpson 
3 years ago

Great experience from start to finish! Knowledgeable and friendly team, helped us navigate the process well! 

Kmragland60's profile image
Kmragland60 
3 years ago

My experience purchasing a BMW X4 from Desirea at BMW of Silver Spring was exceptional. She was honest, very personable, and made me feel very comfortable with my purchase. Desirea listened to what I wanted and did not attempt to sell me options that I did not need. The dealership is highly customer focused and I am very pleased with my car. This is my first BMW and Desirea made the entire process of buying a new car a wonderful experience! 

lucia35758's profile image
lucia35758 
3 years ago

It was a pleasure to have Brittany as my client advisor. She demonstrate a great understand of BMW cars. Which made the buying process efficient and easy. Everyone I encountered at BMW of Silver Spring was pleasant and willing to assist. Special shout out to Pedro Delgado, Joanna McCarthy and Iso Ebong! 

Jamesha's profile image
Jamesha 
3 years ago

Brittany was very helpful and patient! I love my new car! Thanks Brittany for all your help 

Yulonda012's profile image
Yulonda012 
3 years ago

Simply put, Gen is AWESOME to work with! I would recommend anyone to BMW of Silver Spring. Gen and Scott definitely made my purchase enjoyable! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.