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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
So, the first word that comes to mind? Rockstar. Brittany is so engaged, so thoughtful, so efficient. Honestly? This is what car buying should be. I've never felt more taken care of from a car salesperson. So impressed. Whatever they're paying her, she deserves a bonus, because we'll be back for our next vehicle.
Business response:
Hi Greg, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
I recently bought a BMW i4 from BMW of Silver Spring. Kyle Greene was an outstanding advisor, helpfully introducing me to BMW's first fully electric sedan and explaining its features. He was thoughtful and not at all pushy through the sales process, and has been superbly responsive regarding questions I have had since my purchase. Gen Awanohara also provided me with very valuable advice through the financing process. Keep up the great work team BMWSS!
Business response:
Hi Teb, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The sales rep Paul John was a joy to work with. I was able to find the exact vehicle I was looking for and Paul went above and beyond to take care of me. We were able to close the deal quickly and at a great price. The Business Manager I worked with Gen Awanohara was great as well. We were able to go over all options for coverage. Gen was also very professional and efficient when it came to the paperwork to finalize the deal. Great Dealership with plenty of options. The have a great inventory and was impressed by the showroo... read more
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I ordered my BMW with Desirea Jackson and the build was extremely delayed, no fault of the dealer. Desirea communicated with me throughout and was a pleasure to work with. When the car arrived the wait was well worth it. My experience picking the vehicle up was great as well. When I purchase my next BMW, I intend to go back to BMW if Silver Spring.
Business response:
Hi, thank you so much for your feedback! Our team, Desirea Jackson will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.
Desirea is very helpful, respectful and honest. I purchased both BMWs from her. Thank you for a pleasant experience and I’m sure I will buy my next car from her.
Business response:
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
The dealership is conveniently located between Baltimore and DC in an auto park with nearly a dozen brands. The staff are friendly and professional in their various roles. At the time of this review, the dealership is under construction. Brittany answered the phone at 8am sharp, and went straight to work. The car was ready when we arrived for a test drive. She was not familiar with Landrover, so we didn't get the usual 'here's this feature and there's that amenity' spiel, but we didn't need it. It took less than 15 minutes f... read more
Business response:
BMW of Silver Spring Apr 23, 2022 Mrs. P. The dealership is conveniently located between Baltimore and DC in an auto park with nearly a dozen brands. The staff are friendly and professional in their various roles. At the time of this review, the dealership is under construction. Brittany answered the phone at 8am sharp, and went straight to work. The car was ready when we arrived for a test drive. She was not familiar with Landrover, so we didn't get the usual 'here's this feature and there's that amenity' spiel, but we didn... read more
Fantastic experience for the order/delivery of new 2022 BMW X5 45e. Brittany Barrett was the sales person that helped me from start to finish. She was very professional, always responded quickly to my e-mail/test questions, kept me apprised of the vehicle status during the order/production/delivery process and provided great hands on instruction when I took delivery. I highly recommend Brittany.
Business response:
Hi, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Buying my first hybrid from BMW of Silver Spring was a great experience. Scott took care of me and my wife while shopping for a new car. He didn't push rather he was able to answer all our questions and give his opinion when we asked him. He was very knowledgable, professional, and courteous. He recommended certain things to make our final purchase seamless like coming to get our trade in car appraisal on an earlier day and talking to the finance manager ahead of time about the various financing and package items. He made ou... read more
Business response:
Hi Frank, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Brittany was amazing. That was the best car buying experience I’ve ever had, and I’ve had a few. She was informative, transparent and always available for questions and concerns. She was also great about keeping me up to date on the process of my order. Best of all she was kind, had a great personality and was pleasant to work with. I pretty much knew what I wanted and she seamlessly made it happen. I will recommend her to anyone I know that is interested in BMW or buying a new car. Thanks Brittany for being fantastic and ge... read more
Business response:
Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.