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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The drive from Alexandria, Va. to and from the dealership was well worth the effort. The sales and financial services were what I have come to expect from a BMW store. Superior to a more logistically convenient and local BMW store!
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Service was very good and the dealership allowed for an easy experience with buying a new car.
Everyone I talked to was professional. They answered all my questions and treated me with respect.
Mr Ptak was very informative and engaging. He made me feel completely at ease. Thanks
Desirae has been very helpful and professional throughout the whole transaction. She has been very responsive in answering any questions and coordinating between multiple people throughout the transaction.
Business response:
Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Eric Lovo was such a great help. Definitely more than grateful with everything, one of the best experiences I’ve had purchasing a car through Eric.
Business response:
Hi Oscar, we're happy to hear you had such a positive experience with Eric! Please let us know if there is anything else we can do for you; we are more than happy to help!
Andre Arias was super helpful and very responsive. Answered any and every question I had. Provided me with the information I needed. If you’re looking to purchase a car from BMW of Silver Spring, Andre Arias is the sales associate to go to!
What an excellent service! Scott Sohn helped us find the right vehicle for my family and coordinate a trade-in. He has been very helpful and quick to respond to our questions and concerns. He also gave me a small gift to celebrate a trade-in. The whole trade-in process was very professional from start to finish.
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We couldn’t be more pleased with our experience at BMW Silver Spring. Kyle’s exceptional customer service was the icing on the cake. Our expectations were surpassed at every step of the transaction. He is patient, responsive, knowledgeable of every.single.feature of our X7, and was a pleasure to work with from the beginning. Our relationship with BMW Silver Spring is just getting started and we look forward to working with Kyle, Gen, Donnie and the rest of the outstanding team!
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.