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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"When I came to BMW of Silver Spring, I was interested in..." When I came to BMW of Silver Spring, I was interested in model X5. The overall experience was outstanding, and I would like to epsecially express my deep appreciation to Mr. Iso Ebong, the Business Manager. This gentleman exhibited highly professional financial expertise during the transaction. He objectively and without bias explained in depth all the features of each of the two alternatives: leasing vs. buying. His office is equipped with high technology, and he... read more
Business response:
Christina, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
"Desirea Jackson of BMW of Silver Spring is a fantastic..." Desirea Jackson of BMW of Silver Spring is a fantastic sells person. We told her what we wanted and how much we could spend. She delivered! We will recommend her to all our friends.
"Eric Lovo is a class act. Calm, knowledgeable,..." Eric Lovo is a class act. Calm, knowledgeable, no-pressure. I have never had a better car-buying experience. I highly recommend Eric to anyone who wants to buy a BMW without the hassle.
Business response:
Michael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Mr Harold Shelby gave us an excellent car buying..." Mr Harold Shelby gave us an excellent car buying experience. He was extremely professional and knowledgeable. Most importantly, he was trustworthy. He made sure that we understood every aspect of our newly acquired BMW. Mr. Shelby has contacted us since we purchased the car to check on us and to see if we had any issues with our car. First class service!!
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!
"Professional, listened and found the perfect car for us...." Professional, listened and found the perfect car for us. We had also looked at other dealerships, but were so glad we ended up at BMW of Silver Spring. They made car buying a pleasure. Miguel was always patient, never rushed & very knowledgeable.
Business response:
Nelson, thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! Safe travels!
"Had a fantastic experience buying my vehicle from BMW of..." Had a fantastic experience buying my vehicle from BMW of Silver Spring. Karen is great to work with. It was a one-stop shop for all my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to see Karen at BMW of Silver Spring if you’re in the market for a new or slightly used vehicle. The next time I buy a car I hope to do business again at BMW of ... read more
Business response:
Hello, thank you so much for your positive comments about BMW of Silver Spring! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Have a wonderful day!
"I worked with Kan Zhou after inquiring on the website...." I worked with Kan Zhou after inquiring on the website. Kan was very professional and knows the cars and features well. I never felt like I was being “sold to” throughout the process. Most enjoyable car-buying experience I’ve had.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Ms Karen you are the best thank you for all you did..." Ms Karen you are the best thank you for all you did really enjoyed my 1st experience GO TO MS KAREN ! She's the best !
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Absolutely red carpet service we chose the car online and..." Absolutely red carpet service we chose the car online and we got to the dealership the car was ready and the paper work done fairly quick. I leased and purchased lots of vehicle in the past and this was my best experience so far. Thanks Dominic for all your help.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.