BMW

morrisheri 

on DealerRater

5 years ago

"Professional friendly staff" Ron Askew was amazing...he promised and delivered a great experience. My experience at another dealership in Virginia was horrible...they can sure learn a few things about professionalism and honesty from BMW in Silver Spring, MD. Thanks Ron Askew and Pedro Delgado for making this experience wonderful. 

iouiee 

on DealerRater

5 years ago

"Thank you, Gen! Easy to work with and a stand up guy...." Thank you, Gen! Easy to work with and a stand up guy. While waiting for my X1's service, I decided to test drive the X2 and I am glad Gen was the advisor to greet me. He answered all my questions professionally, looked over specs together, and showed me what he had available for me to drive. Overall, great conversation and experience with Gen, and grateful for his time and attention. When I'm ready, I'll be sure to find Gen. 

twhiteq 

on DealerRater

5 years ago

"Amazing Service in Our New car Purchase" My wife Roberta, and I would like to thank BMW of Sliver Springs on the "WOW" experience we had on Monday August 3rd 2020 with DOM SMITH. He is definitely an Expert in his professionalism, technical knowledge, courtesy and attention to detail during our purchase of the BMW 540i XDRIVE. Dom Smith made our 2 hour journey to Sliver springs from Fredericksberg, Virginia well worth the trip and the Amazing experience. We are very very happy and satisfied with the service and care that was... read more

Venkata N 

on DealerRater

5 years ago

"Bought 430i xDrive Gran Coupe. He is excellent and..." Bought 430i xDrive Gran Coupe. He is excellent and friendly sales person. Everyone from sales to finance to service treats you like a valued customer. 

Tomzell 

on DealerRater

5 years ago

"Salesman was good, polite and courteous. However, we..." Salesman was good, polite and courteous. However, we waited 5 1/2hours to get the car. Financing took longer we expected, but we love the car. 

mmericle1986 

on DealerRater

5 years ago

"Amazing dealership with better staff" Gen immediately answered and gave us great service. Gen was the best dealer we have ever worked with. I usually HATE shopping for vehicles because you cannot get a straight answer and everything is pressured. Gen answered all of my questions online. He provided great feedback. He was even better at the dealership. He knew a ton about the vehicle and took us out for a great test drive. The whole experience was the best I have ever had purchasing a car. Pedro in the finance office was ama... read more

demetrickw51 

on DealerRater

5 years ago

"Bought a 330i from Gen. He gave me excellent service! He..." Bought a 330i from Gen. He gave me excellent service! He was very knowledgeable and was not pushy at all. Go see him if you want a BMW! 

Redwing9 

on DealerRater

5 years ago

"Exceptional!" Exceptional! First, Max quoted the best price. Second, the lease has been 100% no hassle; Max was fully up to speed on multiple security deposits to reduce the money factor and every other detail including out of state registration and fees. Third, Max efficiently and promptly negotiated with BMWNA to get exactly the options I wanted. Another dealer said (rather rudely) “can’t be done.” Fourth, Max was able to get a vehicle allocation exactly when he said he could. And fifth, Max and CA Eric Lovo have been res... read more

kaylamericle 

on DealerRater

5 years ago

"Great and efficient " Gen was super helpful and wonderful to work with. He was very personable and made our car buying experience great. Pedro from the finance department was awesome as well. He went over everything and got us out as quick and efficient as possible. Would definitely go back!