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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"It was a great experience!! Miguel was really helpful,..." It was a great experience!! Miguel was really helpful, knowledgeable and professional and the process of buying my car. I left very satisfied and happy with the car that I like it. Thank you Miguel Mendez for such of a great service.
Business response:
Cindy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Went to the BMW dealership in silver Spring where I was..." Went to the BMW dealership in silver Spring where I was warmly greeted by a man in sales named Gen Awanohara . I gave him an idea of what type of vehicle I was looking for which at that time they did not have. I followed up with Gen over a short period of time for vehicles of my taste which he was extremely patient and not pushy whatsoever. After a few weeks Gen contacted me, notified me of a car that I will like and returned back to the dealership. I saw the BMW t... read more
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Lonnie is extremely responsive" Lonnie was great, I called him from out-of-state with questions regarding a specific car, and he responded almost immediately and again in the coming days. When the car was gone, he looked for alternates and was candid and interested in my needs. I'm about 300 miles away but I'll still consider making a purchase from Lonnie going forward.
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We sincerely thank you for the positive review, and look forward to seeing you again soon!
"Gen is Great!" Great experience working with Gen to get our new BMW X3--first time buying a car in over 15 years, but given these COVID times we see a lot of road trips in our future. Thanks Gen and team!
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!
"A great sales person, nice person very helpful and he got..." A great sales person, nice person very helpful and he got the job done. Called for follow up and he was resourceful and the part I needed.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Pleasant Purchase Experience with Ron Askew" Ron and I have been in touch since early April 2020. I have been researching on the car of my choice for a while and and Ron kept up with me diligently, showing genuine interest without being aggressive to complete the sale sooner. Ron never lost his cool temperament when the negotiations were too wide apart. He kept promising me that he would do his best to meet my expectations. And he delivered what he promised after 4 long months!! A BIG Thank You to Ron for a job well done!!
Business response:
Ram, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"I only take my car to this bmw dealership for any..." I only take my car to this bmw dealership for any service and repairs on my car. Kristina is excellent as always. She always keeps me up to date on the problems or issues discovered as well as the repair plan. She is courteous, very knowledgeable, and the service is always fast, efficient and complete. Thanks again for keeping my BMW always running smooth.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Our team is available should you require any extra help.
"Ron Askew is the best." Ron helped us without any pressure. Always nice and friendly, also very professional. He did everything he could to find what we wanted. Thank you Ron you did a great job.
Business response:
Anacecil, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!
"Pleased to find a certified pre-owned car" Ron Askew helped us with our purchase of a replacement car after a hit and run accident. No pressure sale, accommodated our desire to do the deal remotely.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.