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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"first time " mr . ron askew was a great sale man , he help me understand what I was doing and he had it very easy for me. this wast my first time buy a car from a dealership and yes I was very very nervous, but faith full mr Ron calm me down and help me out so I would have to say. it was a great move foe me
Business response:
Lesterwlsn, thank you for your kind review; we are happy to pass along your comments to Mr. Ron Askew here at BMW of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Excelente service by Miguel Mendez. He was diligent..." Excelente service by Miguel Mendez. He was diligent during the car purchase process. He explained everything to me and had the car ready to go hassle free. He was very professional. Miguel and Allen stayed after business hours the day I purchased the vehicle to complete the process and and I drive home with my first BMW.
Business response:
Daysi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great experience buying new BMW after being ignored at..." Great experience buying new BMW after being ignored at another upscale dealership around the corner. Thank you to Desirea, Alejandro, and JC. Exceptional customer service and great pricing A+. Was greeted byAlejandro as soon as we walked we and he took great care of explaining the option and vehicles. We returned the next day and Desirea put the icing on the cake completing the sale. Everyone was so informative and patient. JC made the dealing actually fun. Thanks f... read more
"Excellent Service" Miguel Mendez was our sales person was genuine and very attentive to our needs. He was also extremely knowledgeable about all of the products we asked about. He was very patient and did not try to sell us just anything. He took his time with us and made the buying process extremely seamless. With his excellent service, he at least deserves his own printer.
Business response:
Thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
"The sales person Andy Alexis was very nice and genuine. " The BMW dealer in Silver Spring was very good, particularly Andy Alexis. Andy made my mind change to buy BMW over Mercedes and Audi.He was very nice and didn't push me to buy , which I liked.
Business response:
Ssamal, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!
"Fast and Easy" I knew exactly what I wanted and Silver Spring had it. Max made my purchase simple, fast and a pleasant experience. I was in and out in two hours, got a fair price for my trade in and a great price on my new X5.
Business response:
Hello, Thank you for taking the time to share your exceptional experience with Max at BMW of Silver Spring. We appreciate our customers busy schedules and do our best to make this process as efficient as possible. We hope you enjoy your new X5!
"Fantastic experience at BMW of Silver Spring and Eric Lovo" I worked worth Eric Lovo on my purchase of a new BMW. I scheduled time with Eric and he set up test drives of 4 or 5 cars in which I expressed interest. Eric made himself available for about four hours as I drove and re-drove the cars. He answered my questions and offered thoughts but was very unintrusive during the process. After I settled on two possibilities, he gave me more time the following day so my wife could drive my top choices. After making my pick of mo... read more
Business response:
Hello, Thank you for taking the time to share your wonderful custom ordering process with Eric at BMW of Silver Spring. We are thrilled to hear that your car was delivered before the holidays. Your recommendation means so much to us and we're so happy to have earned it. We hope you enjoy your new ride!
"From the first phone call till we drove off our new..." From the first phone call till we drove off our new purchase, Eric made sure our purchasing experience was smooth and too class! The best experience we have had while purchasing a car!
Business response:
Hello, Thank you for taking the time to share your wonderful experience with Eric at BMW of Silver Spring. We are pleased to hear that Eric was able to take the stress out of the car buying process. We hope you keep our service department in mind for any future service needs. Enjoy your new ride!
"Good - not rushed" Andy Alexis was attentive and indulged our inquiries until we were able to decide on the BMW that best fitted our family's needs. We were satisfied with the vehicle, however there were some accessories missing; which I will have to come back to the dealership for.
Business response:
Hello, Thank you for taking the time to share your recent experience with the staff at BMW of Silver Spring. We are pleased to hear that the team was able to find the right vehicle for your family. We apologize for the over site on your accessories. We hope you enjoy your new vehicle!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.