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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My experience with Andy Sr. @ BMW Silver Spring was by..." My experience with Andy Sr. @ BMW Silver Spring was by far the best car buying experience I have ever had. He listened to me and found the best option to get me into a car I truly wanted. I’m very happy I made the decision to go there. Kudos to you Andy !
Business response:
Congratulations on your new vehicle, Brandi! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Quick and Price" I liked the experience because it was so quick. Quickest experience at the car dealership buying a car. it is probably because of straight to the point which is the price. I cannot like it more the way Max handled it. Thanks!
Business response:
Takeshi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great service from Kevin Pitamber, Ian and Joe Diss" I really appreciate the terrific work Kevin Pitamber and shop foreman Ian have done for me. On the most recent occasion, Kevin quickly took care of a nagging issue without charge. Ian has been persistent and thorough in figuring out the cause of and then fixing problems. The service manager, Joe Diss, is also a pleasure to deal with. It’s not fun to have to take your car in for service, but they make it as pleasant and pain free as possible.
Business response:
Hello, we are very happy we could provide you with a painless experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Enjoyable Car Buying Experience." My wife and I had the pleasure of working with Ms. Desirea Jackson at BMW of Silver Spring. Ms. Jackson was professional, knowledgeable, and patient when answering our many questions. We were excited to buy our 2020 X1 from her. In addition, Ms. Jackson’s excellent customer service continued beyond the sale. She contacted us the following day to see if we were enjoying our new purchase and to check if we had any follow-up questions. Thanks, Desirea. We would also like to thank Ms. Julia Plu... read more
"Enjoyable Purchasing Experience" My wife and I went up to BMW of Silver Spring today to check out a specific vehicle (2018 X2) and got to work with Scott Sohn for our first ever BMW purchase. This visit to BMW of Silver Spring and working with Scott was the first and will most likely not be the last.
Business response:
Congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"When I entered BMW of Silver Spring in early January, it..." When I entered BMW of Silver Spring in early January, it was not my intent to buy another BMW. However, after discussing my concerns with Brandi Rodgers, my service advisor, and meeting with my client advisor, Ron Askew, I changed my mind. Ron worked with me to help find the exact vehicle, and color I wanted then worked tirelessly to negotiate a reasonable price. Ron is a consummate professional, he demonstrates a myriad of essential characteristics, integrity, pr... read more
"Service department is first rate, go out of their way to..." Service department is first rate, go out of their way to make it easy. Good quality work and excellent follow through. Very easy to work with.
Business response:
Charles, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
"Honestly, I couldn’t ask for better service from a..." Honestly, I couldn’t ask for better service from a dealership, THAT I DIDN’T EVEN BUY MY CAR FROM. Any and every time I’ve ever had an issue, Rachel has worked diligently to resolve it. She’s gone above and beyond on so many occasions, I’ve lost count. I have recommended several BMW owners I know, to come to BMW of Silver Spring to get their service done. She’s the epitome of a service professional. And John Bertrand who deals with the loaner vehicles, is equally as cri... read more
Business response:
Dj, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"great experience all around. super appreciative of both..." great experience all around. super appreciative of both erik and virgil for handling my needs within a timely manner. Erik is very professional and made sure i was comfortable in the dealership while my car was being serviced. I have full trust that technician Virgil Van Beek will provide the absolute best service on my car, and that is one of the most important parts of a dealership experience to me.
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.