This profile has been claimed by the business owner or representative.
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Goes the extra mile" Bought a car from him 3 years ago (following his excellent advice) and just bought the M340 (More excellent advice). Am very happy with both purchases. He takes care of all aspects of buying the car. Couldn't be more helpful, and will buy my next car from him as well.
Business response:
Maguite, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!
"A Joyful Experience" Buying two vehicles in less than 3 years mean you are obviously doing many things right, customer service being at the top along with superior vehicles. competent and highly professional personnel seals the deal. Prior to buying my 320i, I had not purchase a new vehicle in 20 years. Karen Herbert, your client advisor, made this a joyful experience
Business response:
Hello, we're happy to hear you had such a positive experience with our team. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
"Sales rep Dave Strassman is #1 in my book" Have gotten all my new BMW's from Dave since 2005. He listens and gets you what you want at the best possible deal. He does not disappear after the sale and is always available to answer questions. I highly recommend him.
Business response:
Hello, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
"Thanks to Karen Herbert and the entire team at BMW of..." Thanks to Karen Herbert and the entire team at BMW of Silver Spring! I love my X7! I waited for months to finally get off of the fence and Karen was always there for me!
Business response:
Kep, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"My Car buying experience was very good. My sales rep,..." My Car buying experience was very good. My sales rep, Lonnie was very friendly knowledgeable about BWW, and provided expert opinion when necessary; all without being too pushy.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing BMW of Silver Spring!
"I have always had an amazing experience at BMW of Silver..." I have always had an amazing experience at BMW of Silver Spring. Fast and easy service department experience every time working with Erik. Thank you!
Business response:
We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
"Best BMW Center that i have ever worked with. They are..." Best BMW Center that i have ever worked with. They are focused on quality service, and care for your car like it is their own.
Business response:
Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"Got my x5 from here and had a great experience with Len..." Got my x5 from here and had a great experience with Len Familant & Mr. Kim. I appreciate the help they offered. Definitely would recommend this dealership to others.
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"My wife and I visited five different dealerships in our..." My wife and I visited five different dealerships in our quest to find a comfortable and well made small SUV. We finally settled on BMW of Silver Spring after meeting with Lonnie Overby and having him walk through the process with us. He was competent and forthright and above all, did not try to pressure us into a decision we might later regret. We bought a BMW X1, were comfortable with what we paid and really like the car.
Business response:
Jonlinelson, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.