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BMW

4.6

About this business

Location details

1401 Surrey St, Lafayette, LA, 70501, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.61,518 reviews
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dctpaco 
8 years ago

This was the BEST and most comfortable car purchasing experience I have ever had. Mark Martin was a Godsend. He was personable, knowledgeable and VERY honest. Mark went above and beyond his call of duty. He sealed the deal for me and I would HIGHLY recommend him and the Moss team to anyone looking to purchase a certified/Pre-owned BMW or Mercedes. 

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nhard004 
8 years ago

Michelle is flexible, patient, and very knowlegeable. She helped me find the perfect car for me when I wasn't even sure I wanted a BMW. 

bmwgal, bea412's profile image
bmwgal, bea412 
8 years ago

This was the easiest car buying experience we've ever had. We've never owned a BMW and had never shopped at Moss Motors, and we were so lucky to have met our Awesome salesperson, Michelle Newland! I can't say enough about how knowledgable she was on every aspect of the BMW and how much she schooled us on the X-5. She was so professional and exceeded our expectations! Michelle left no stone unturned!! She answered all of our questions and questions we didn't even know we had!! She helped us custom order our BMW X-5 to perfect... read more

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christophermwitham 
8 years ago

First experience with Moss was shortly following relocation. Got in and out efficiently, price for service was reasonable, and customer experience was great. Returned recently to trade that vehicle, and had yet another great experience working with sales, management and finance. They made the deal easy, provided a valuable trade, and got me into the car I wanted. Simple. Quick. Enjoyable. 

betsyarabie's profile image
betsyarabie 
8 years ago

Great people to deal with. Very polite and professional. We feel like we are being taken care of as far as service after the sale. 

carmouchetasha's profile image
carmouchetasha 
8 years ago

My BMW purchase was an EXCELLANT experience. One of the reasons for this experience was my salesman MARK MARTIN. He was more than helpful, knowledgeable and patient. He deserves 5 Stars across the board!!!! Job well done Mark!!! 

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Ted-X4 
8 years ago

I was getting ready to turn my lease car in (another model) and was looking for a replacement. Mark showed me several different cars that were within my budget. I found one I liked and was very interested, then the X4 came onto the lot. Mark let me take it for a test drive even though it was not serviced. I liked the car and Mark had the car serviced, certified, and a new set of tires installed. I purchased the car. Mark me feel at ease and the whole proscess was pleasure. 

BMW,michelle12's profile image
BMW,michelle12 
8 years ago

The sales employee,Michelle, was very smart, had a great personality, knew everything to know about the vehicles and even helped me get connected on my iPhone to the app!! Otherwise I probably wouldn't have done the app!! She was always there when I had questions and text me whenever I needed something. She is awesome and amazing...great sales person!!! 

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Charloi 
8 years ago

All I have to say is I love my new car!! It drives like a champ!! My customer service experience was excellent, right along with the sales person that sold me the car! She was great!! I would recommend anyone to drive a BMW, and to go moss motors in Lafayette LA!! You will get a great deal on what ever car you want!! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,518 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:30 a.m.