BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1401 Surrey St, Lafayette, LA, 70501, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.61,518 reviews
Select a rating
Bonnie Lyons's profile image
Bonnie Lyons 
8 years ago

We bought a 435i from Michelle Newland at Moss Motors a year ago. My husband and I are fairly tough customers and having both worked in sales at one time, not that easily sold. Michelle is very knowledgable about the products she sells and is willing to go the extra mile when unable to answer a question or fulfill a request. Since the sale, she has remained a great contact there, going out of her way to make sure we received prompt attention. She manages to be an aggressive and effective sales person and liaison to her custo... read more

Melissa's profile image
8 years ago

I was shopping for a vehicle, but wasn't sure what I wanted exactly. Michelle at Moss Motors listened to me and helped me figure out what would work best for me. Her knowledge of the BMW product is wonderful. She was not pushy in any way, instead she was patient and a pleasure to be around. You can tell that she is good at her job AND her excitement for the BMW line is very apparent!! As far as I am concerned, I won't ever shop anywhere else. ;) 

kalebstark's profile image
kalebstark 
8 years ago

Michelle and her team helped my family give me the surprise I never could have expected. After losing my pre-owned 2005 BMW to a terrible flood, which also claimed our house, I dreaded getting back into the tedious process of shopping for a new vehicle. Michelle always made me and my parents feel welcomed and gave us a sense of importance with her kind hearted and authentic customer service. I remember everyday how it felt to be surprised with my new 2016 320i, which I absolutely love to drive! 

cajunjam1's profile image
cajunjam1 
8 years ago

I walked in to Moss Motors with a friend who needed routine maintenance on his vehicle, with no intention of "browsing" for myself. After a cup of coffee and a walk around the lot, I found myself test driving what was soon to be my new car! Michelle Newland and the staff at Moss Motors created an relaxed atmosphere which allowed an incredible experience to happen. Stress-free car buying?!? Who knew?! 

Nickileger32's profile image
Nickileger32 
8 years ago

This dealership is top notch!!! Michelle Newland went above and beyond to make sure I purchased the car I wanted and have been eyeing for 2years. She is very quick and professional; made me feel at ease with my purchase. This is my second purchase with Michelle and I would recommend her to anyone looking for a BMW. Thanks so much for caring about me as your customer. 

Ktaylornp's profile image
Ktaylornp 
8 years ago

I have purchased a number of new vehicles throughout my life. The last 2 vehicles I have purchased were from Moss BMW with Michelle and I will never purchase with anyone else. She's truly amazing! She makes purchasing a new vehicle an easy, fun and truly painless experience. I cannot express enough in words how much she effort she gives to make certain that I get exactly what I am looking for and at the price I can afford. She makes me feel like family. I purchased my last car 2 days ago faster than I can check out at WalMar... read more

Gibthib's profile image
8 years ago

Everyone at Moss Motors were very helpful and friendly, especially Michelle. You guys have got a gem in her. She's knowledgeable and super friendly. 

Mlhoutlw's profile image
8 years ago

I would recommend working with Michelle Newland at Moss BMW to anyone looking at BMW. She is extremely knowledgeable and goes above and beyond to make your car buying experience pleasant. I have never enjoyed the car buying experience. More than I did with Michelle. Thank you!!!!! 

SKIDIVDOC's profile image
SKIDIVDOC 
8 years ago

Moss BMW dramatically simplifies the car buying experience; they add to that the best deals anywhere... it only makes sense to buy from Moss. The sales staff has a knowledge level of their vehicles that is surpassed by none. They even help you link your car with the current state-of-the-art technologies, social media, and entertainment apps which integrate you and your vehicle with your family, friends, job, hobbies and local interests making your transportation part of your personality. Their service department is by far th... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,518 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.