BMW
1518 Savannah Hwy, Charleston, SC 29407
https://www.rickhendrickbmw.com/
About
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
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- 1486 Reviews4.8Facebook
- 555 Reviews4.9Google
- 134 Reviews4.9Dealerrater
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2 days ago
my recent visit was very nice-the service department reps stayed in contact with me and provided a loaner vehicle. my car was taken in for a recall item and I had an issue with a leak which required me to fill the anti- freeze compartment weekly. they replaced the y pipe and cleaned the engine where the antifreeze was blowing onto the engine. I feel the price was reasonable especially since I was provided with the loaner vehicle. the guys & gals in the service department were very friendly and professional. I was very pleased
2 days ago
I purchase a Certified Pre-Owned BMW and was amazed at the level of service and professionalism from everyone involved. The entire staff made this a very enjoyable and satisfying experience and I will recommend them to anyone that needs a new or pre-owned car. Thank you Rick Hendrick BMW!!!
2 days ago
The service department is top notch. I had the good fortune to work with Sara Robinson during my most recent visit. In addition to being very friendly, Sara made sure that I was taken care of when my car took a little longer to repair. I look forward to working with Sara again in the future!
2 days ago
First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date information.
2 days ago
Kirk was very helpful in coordinating the rental car drop off and double checking the insurance so that I didn’t have any charges for my new tire that was ruined in one of the many potholes in Charleston.
4 days ago
The service team at Rick Hendrick's BMW is the shining star at the dealership. Sadly the same can't be said about the incompetence of the sales staff. I would highly recommend them for any service; however, I would advise to purchase your vehicle elsewhere.
Business Response:
Paulq101, thanks for your praise and kind comments about our service team. We hope in the future you would consider granting us another opportunity on the sales side. Thank you again for the great review! Have a wonderful day.
4 days ago
Nicole Floegel did a great job orchestrating the repair of the sun roof shade which had come off the track and getting the tires properly inflated.
Business Response:
Scott & Lois, thank you for your kind review; we are happy to pass along your comments to Nicole and the team here at Rick Hendrick BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Have an amazing day!
5 days ago
Outstanding n Very Professional
Business Response:
Celeste123, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.
8 days ago
Andrew did a great job of not only accommodating my lease return, but finding me a replacement. It was a very easy transition and experience.
Business Response:
Hello Craigwagon, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Andrew. If you have further needs or questions, please reach out!