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BMW
- Automotive
- Charleston, SC
About this business
Location details
1518 Savannah Hwy, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI always have a wonderful experience with Rick Hendrick's BMW service department. I have worked with both Tyler Morris and Kirk Yoon and they have always been friendly, knowledgeable, and gone above and beyond!
Business response:
Hi Morgan Danielle Allison, thank you so much for your positive comments about Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!
RecommendedGreat friendly sales and service experience. Best car (BMW) and always fun to visit.
Business response:
Donald Kennedy, we are so happy to read such a great review about Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care and have a great day!
RecommendedFast, friendly and thoroughly competent. Service staff is great!
Business response:
Stuart Chagrin, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
RecommendedDustin Johnson - Outstanding Customer Service!! So I walk in to Rick Hendrick's BMW for my first oil change; I was greeted by different personnel and wait for my service advisor.. they try to locate him. I am standing there for quite a while, other service advisors came in and smiled, some tell me that someone will be with me. Dustin walks in and immediately asks to assist, I told him I had an appointment and without hesitation, he looks for my file and just takes over the appointment. I was so impressed… he was cordial, pro... read more
Business response:
Thank you again for taking the time to let us know how Dustin did. Reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!
RecommendedBusiness response:
Mary Locke Mckevlin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We're so glad that Guy was able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
RecommendedCouldn’t be happier with my service advisor and the work done. If I had any recommendations it would be to have a cashiers area so you can pay for work done and be on your way, rather than waiting for your or another advisor to check you out.
Business response:
Raymond Battocletti, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
RecommendedBusiness response:
Dean Spradlin, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
RecommendedLove Rick Hendrick BMW, Teresa in sales is always so amazing to work with and very helpful!
Business response:
Brittany Pleinis, we are glad we could help! Thanks again for the recommendation, and have an amazing day!
RecommendedOn February 12th, 2021, I bought a new truck from Hendrick Automotive Group of Charleston, SC. I had been shopping online for a few months and had been ignored by several dealerships. I knew exactly what I wanted but to order a new truck would have taken 3 months. I found JOHN FULP (Hendrick) and SEARS SAULS (Hendrick) and they were able to find the vehicle I wanted in 1 day and had it shipped to Charleston within 3 days. I was able to get a great deal on the truck but I was concerned about the value of my trade-in. My trade... read more
Business response:
Hi Ken Hunter, we are very happy to have provided you with such a positive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,296 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.