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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Moses Mahdi is always knowledgeable, capable, friendly..." Moses Mahdi is always knowledgeable, capable, friendly and professional. He is an absolute pleasure to work with. Always keeping me informed of what is going on with my car.
"Tiffany made sure I understood what needed to be done...." Tiffany made sure I understood what needed to be done. She was friendly and efficient and Sean in service made by BMW feel like new! Thank you Tiffany and Sean for great service.
"What stands out at this dealership is their service dept...." What stands out at this dealership is their service dept. I have always been welcomed and well taken care of by Eric. One time he went above & beyond to get me into service sooner than scheduled due a conflict I had, and I will always remember that. He's exceptionally friendly, calm and knowledgeable. Great team here, in general, due in part to Eric.
"I continue to have excellent service at Sterling. Tiffany..." I continue to have excellent service at Sterling. Tiffany was great to work with - her communication was excellent and she was genuinely interested and careful with addressing all details and needs. You don't often find this mindset in this line of service.
"BMW of Sterling has an excellent service dept which is..." BMW of Sterling has an excellent service dept which is why I keep coming back. I always seek out Sean because he is the best, hands down. He has all qualities you would expect with a top-notch advisor but additionally, he is passionate about both the brand and what it means to the customer. I hope BMW of Sterling is recognizing his contributions to the business as well as having others learn from him.
"Sean is amazing! I had an unexpected problem which arose..." Sean is amazing! I had an unexpected problem which arose with my newly purchased 528i and he not only managed to repair the problem for less than I expected, he arranged for a loaner so I could pick up my son, and got the repair done for me the same day!
"We had an excellent experience...Matthew did a great job,..." We had an excellent experience...Matthew did a great job, identifying what we needed and responded accordingly...Thanks again Matthew for the exceptional professionalism and great buying experience.
"I worked with Elijah. He was awesome and communicative..." I worked with Elijah. He was awesome and communicative from start to finish. I definitely recommend. I appreciated the walk through video of the issues with my car and did not feel like I was getting ripped off.
"This dealership is fantastic. My service rep John Aulbach..." This dealership is fantastic. My service rep John Aulbach was awesome and very tentative from start to finish. Would not take my BMW anywhere else.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.