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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Elijah Beavers is my Service Advisor. He is very..." Elijah Beavers is my Service Advisor. He is very professional, personable, and knowledgeable. He exceeded my expectations. Before the scheduled appointment, I sent a text containing the items needing replacement and repair. Upon arrival for the scheduled appointment, he reviewed the list and updated it as needed. He kept me well-informed of the progress, including sending me 2 videos from the service technician Ana, who also was very professional. When I returned to pick ... read more
"Marco was great and very helpful. This is my first..." Marco was great and very helpful. This is my first experience with the BMW dealership and Marco made me feel very welcomed by explaining of upcoming service and the current state of the car.
"The Service Department was great. I dealt with the..." The Service Department was great. I dealt with the service department for a scheduled service. Elijah was my service advisor. He told me how long the service would take and he as spot on.
"Outstanding service as always. The dealership has some of..." Outstanding service as always. The dealership has some of the friendliest and nicest people that work there. They all seem to help with anything that you need!
"Elijah Beavers was my Service advisor. He did an..." Elijah Beavers was my Service advisor. He did an outstanding job. He was very communicative and worked with me laying out all the different cost items and help me understand everything I needed to. Excellent customer service. Everything was on time and efficient. I even got a video clip of the technician looking at my car. I will definitely return.
"Everything was explained via video and done just right. I..." Everything was explained via video and done just right. I had no issues and got a free loaner car which helped. Would book here again.
"I brought my BMW 16 750xdrive into Sterling BMW to..." I brought my BMW 16 750xdrive into Sterling BMW to replace the twin turbo fuel lines. Wow what a great price and job was completed by Sterling BMW. I want to again thank Sean for his excellent service and dedication.
"Bought my X3 about a year ago at BMW of Sterling. I have..." Bought my X3 about a year ago at BMW of Sterling. I have had nothing but great experiences from the time I purchased my vehicle. Sean S. Is my service advisor and has been outstanding every time I visit. He truly stands out among the staff. I am so appreciative of his attention to detail and friendliness.
"I purchased my car in Maryland but I took my car to..." I purchased my car in Maryland but I took my car to Sterling BMW for service today and wow! Eric was incredibly knowledgeable friendly and efficient. I could not have asked for a better experience. They Texted me a video oh reviewing the work they did and what they saw on my car which was incredibly helpful. I have one thing that needs to be ordered and I’m looking forward to going back. Good job!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.