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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Carlos was recommended to us from a friend. He is great..." Carlos was recommended to us from a friend. He is great to work with. He always takes the time to answers any questions I come up with and is always responsive. Always works with us on finding good solutions. Would not want to work with anyone else.
"Robert was amazing and refreshing to get great customer..." Robert was amazing and refreshing to get great customer service. The work was done in a timely manner. Robert was so polite and professional keep up the great work.
"Routine maintenance scheduled via Tiffany Stevens entire..." Routine maintenance scheduled via Tiffany Stevens entire process was top notch with valet dropping off loaner along with Tiffany providing updates-was unable to drop loaner but Tiffany arranged valet pick up. Kudos Tiffany-you the best and you’re the reason we will return to SMC for future service and sales!!!
"Elijah is always very helpful and informative when..." Elijah is always very helpful and informative when explaining the issues with my car and the work that needed to be taken care of. He has a very excellent customer service and is continuously giving me updates as work moved along. Highly recommend him!
"Another outstanding experience! Thank you Sean Spicher..." Another outstanding experience! Thank you Sean Spicher at BMW of Sterling! Traveling along I-66 over the past month we’ve gotten two bent rims and a spectacularly cracked windshield from rock that looked as big as an orange. The good news is, the windshield may have saved my wife’s life. The other good news is it took only a couple of texts to Sean to get everything resolved to perfection. He made sure all parts were available for quick turnaround, send over a quote... read more
"Just had some major work on my X5M. Sean Spicher has been..." Just had some major work on my X5M. Sean Spicher has been my Service Advisor from the buy. He has proven to provide sound advice on maintaining the Beast. Also was provided a very nice loaner over the weekend.
"Sean Spicher is fantastic to work with! He always goes..." Sean Spicher is fantastic to work with! He always goes above and beyond to help, is very friendly and provides EXCELLENT customer service! He has helped me tremendously and everything is always completed in a quick and efficient manner. I can’t thank him enough for all he has done for me and my husband with our cars!
"I purchased my BMW at Sterling in 2014..I have received..." I purchased my BMW at Sterling in 2014..I have received top notch service from them over the past 6 plus years..Sean Spicher has been my associate for at least 5 years and has provided me excellent customer service each and every time.. I drive from District Heights Md to have my car serviced by Sterling..and yes there is a Passport BMW just 15 minutes from me.. but when you receive excellent service that’s where you go
"I always use Eric as my service advisor he provides..." I always use Eric as my service advisor he provides exceptional service every time. Also thecSterling BMW service department always takes care of my car. Very satisfied.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.