BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
Select a rating
edawsonrothe's profile image
edawsonrothe 
4 years ago

"I purchased an X5 3 years ago and have had it serviced..." I purchased an X5 3 years ago and have had it serviced only by them. I drive out from Georgetown and it works. I get a loaner if I need it. They are prompt, honest and I have no complaints I especially like one service agent: Tiffany Stevens. Doesn’t always have the answer but stays on top of my service needs and keeps me informed. 

arniekernus1's profile image
arniekernus1 
4 years ago

"Our technician Moses was absolutely amazing. He was such..." Our technician Moses was absolutely amazing. He was such a pleasure to work with. I wish everyone I came in contact with was as professional as Moses. 

c.robin0001's profile image
c.robin0001 
4 years ago

"My service experiences with Robert have always been..." My service experiences with Robert have always been pleasant! I appreciate his professional manner, and hisdesire to please the customer. Robert always provides great service when I visit BMW of Sterling. C.Robinson 

durangoman's profile image
durangoman 
4 years ago

"Dealership is great. I dealt with the service department..." Dealership is great. I dealt with the service department for a recall. Everyone was very professional and helpful. Elijah was my service advisor. He told me how long the service would take and he as spot on. The facility was clean and comfortable. Nice place to sit and catch up on news or even remote work. 

ousmanem's profile image
ousmanem 
4 years ago

"Matthew Tillman is a class act .Hard to envision in a..." Matthew Tillman is a class act . Hard to envision in a car dealer , but Matthew Tillman went above and beyond .AAAAA+++++ Experience. I would recommend him to all who are seeking an enjoyable experience. 

Sallymae23's profile image
Sallymae23 
4 years ago

"Matthew was 👏 awesome. His responsiveness, helpfulness..." Matthew was 👏 awesome. His responsiveness, helpfulness and overall knowledge of the products on the floor was amazing! He made the buying experience so nice and enjoyable, I felt like I got a great deal. He’a definitely the reason I made the purchase at Sterling. Great customer service and very nice, humble and helpful. Always ask for Matt when you go into BMW of Sterling. 

Brad R's profile image
Brad R 
4 years ago

"Service at BMW of Sterling is top notch— I was lucky to..." Service at BMW of Sterling is top notch— I was lucky to be helped by Eric Brown my first time in with a preowned 750 pre-purchase inspection and have been happy to stick with him as my service advisor (although worth saying that everyone with whom I’ve had contact, without exception and across all departments, has been kind, professional, and fun to deal with). Eric is thorough, honest, and cares about good service and quality results. He always steers me in the ri... read more

Sanders822's profile image
Sanders822 
4 years ago

"I've been fortunate to have Robert as my advisor several..." I've been fortunate to have Robert as my advisor several times while having my BMW. He is always very friendly, knowledgeable,and customer oriented. 

Beth-Reston's profile image
Beth-Reston 
4 years ago

"Great experience with John Aulbach - he guided us through..." Great experience with John Aulbach - he guided us through the process, willingly presenting a variety of cars and options, listening to our needs. He is professional and I would recommend him highly. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.