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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Exceptional" My overall experience with Mustapha M. was exceptional. His exceptional customer service has caused me to expect that from any BMW employee at Sterling BMW. I always recommend BMW and him to family, friends to include strangers.
"Beaver Ho has been the best service representative I’ve..." Beaver Ho has been the best service representative I’ve ever had! Very respectful, easy to talk to, and professional. Whenever I go to BMW Sterling for my car repairs, I go straight to Beaver. I highly recommend him for anyone in need of getting their BMW serviced!
"Beaver Ho @ BMW of Sterling" Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything.
"I bring all my cars here, my family and I usually work..." I bring all my cars here, my family and I usually work with Carlos Martell. He is always courteous and professional and very knowledgeable about any questions or concerns we might have. Thanks for the great business.
"BMW of Sterling - Beaver Ho" Beaver has been my service advisor a few times. On each visit he greets me with a smile, quickly informs me of the service that is needed, and gets me in and out of the building very efficiently. My 12 year old car is running as well as it did when it was new.
"Service Writers" To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have found all their service writers excellent.
"Brought in my NMW to have the summer tires swapped on...." Brought in my NMW to have the summer tires swapped on. Robin Jones was my advisor. Robin has been my advisor for several years and she has always provided outstanding service allowing my experience to be timely and thorough. Her professionalism is outstanding and is second to none. Thank you.
"Robin has been my service advisor for the past year. She..." Robin has been my service advisor for the past year. She is knowledgeable and provides an excellent customer experience every time. I will continue to trust her guidance for meeting my services needs. The only negative about my most recent service visit, is that the summer tires I had mounted were not inflated to the specifications that they should have been according to the vehicle’s information center.
"Outstanding Service Department. My Service Advisor, Sean..." Outstanding Service Department. My Service Advisor, Sean Speicher, is always cheerful and friendly. Very knowledgeable and professional. BMW of Sterling has been an excellence service provider for both my vehicles throughout the years.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.