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BMW

4.5

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Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
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Rhea 
5 years ago

"Outstanding service visit as always! Service department..." Outstanding service visit as always! Service department was able to fix a small problem with the rear sunroof not opening. They always keep you informed as the work is being done. 

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highpti 
5 years ago

"Excellent Service by Beaver Ho!" Check engine light came on and I drove by BMW of Sterling without an appointment. Beaver Ho (Service Advisor) jumped on the unexpected problem right away and arranged for a loaner. The repair turned out to be more extensive than initially appeared, and Beaver coordinated the extended warranty claim and service. It took two weeks, but I was never without a car, and there was no bill! Beaver kept me informed and went above and beyond! 

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Lawrencetdeibel10 
5 years ago

"Excellent services provided by Elijah Beavers. He is..." Excellent services provided by Elijah Beavers. He is extremely friendly and helpful. The service was completed in a timely manner. I am very happy with BMW of Sterling. 

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NorthernNeck carbuyer 
5 years ago

"Excellent service during the Quarantine" My wife & I had previously scheduled maintenance/repairs for our 2 BMWs, and Robin Jones was kind enough to arrange for the entire job to be performed without requiring any travel on our part. The cars pickup/delivery were handled expertly - and safely - and the 2020 loaner was fun to drive. The repairs/upgrades to my wife's car were finished in two days, much faster than I expected, and I appreciated the video messages from the tech at the beginning & end of the work - really helps ... read more

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Downsideuped 
5 years ago

"It was great working with Robin. She is always friendly..." It was great working with Robin. She is always friendly and goes out of her way to make my experience at the service center pleasant. I hope to have her as my service adviser every time. 

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ginwic95 
5 years ago

"Everyone was very friendly. Matt Tillman was my sale rep...." Everyone was very friendly. Matt Tillman was my sale rep. and he helped me with every aspect in the selection and build of my vehicle, BMW X7. Thanks Matt!! 

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donna.oakhill 
5 years ago

"Buying a new BMW X1" The experience of buying 2020 BMW X1 was excellent. Danny Saboor was very professional thru out the process of buying the car. Highly recommend to friends and family. 

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W1zdmckr 
5 years ago

"I have been taking my BMWs to BMW of Sterling (now..." I have been taking my BMWs to BMW of Sterling (now Sterling Motorcars) for several years and they do a FABULOUS job! I have never had issues with any service they have performed on my cars. My service advisor, Robin, is awesome. I love the technology they use for providing status and also the videos of the inspection. Now that I live in Cincinnati, I will have to coordinate my service with family visits in NoVA...I don't trust anyone else to work on my car! Love the fol... read more

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Chris 
5 years ago

"I’ve been bringing my X5 for service for a long time...." I’ve been bringing my X5 for service for a long time. Both Michael Torres and Carlos Martell are assets to the service department. They’re always attentive and courteous. Keep up the great work! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.