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BMW

4.5

About this business

Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
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rkoller7's profile image
rkoller7 
5 years ago

"Robin is one of the best!" If you have a BMW and live in Northern Virginia I would highly recommend making Robin your Service Technician. She is one of the best and her customer service is top notch! 

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Kimbo 
5 years ago

"10 out of 10 " I think service is great. Even through all the madness right now Mr. Carlos in service was very helpful and understanding, he was able to get my car taken care of in a timely manner. I appreciated it. I will be sure to return. 

VanofVA's profile image
VanofVA 
5 years ago

"Elijah was great. Went in for a recall got all fixed..." Elijah was great. Went in for a recall got all fixed quick and efficient. Good follow up from Elijah as well. Always been a good shop 

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jimmykjet 
5 years ago

"Been a BMW owner for 22 years now and have had service..." Been a BMW owner for 22 years now and have had service all around the country. Elijah Beavers is by far the best service advisor I’ve had the pleasure deal with. Goes above and beyond for his customers. If you go to Sterling BMW, ask for this guy! 

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jenafer22 
5 years ago

"OMG AMAZING!!!!" OMG it was amazing! Beaver you have really out done yourself this time. THANK YOU SO MUCH FOR SAVING US THOUSANDS OF DOLLARS ON OUR FUEL INJECTORS. I can't thank you enough for getting BMW to replace the rest of our fuel injectors at once. This has saved us so much time driving back and forth to the delearship since we live an hour and a half away. Beaver thank you again! Hopefully we won't be back on a weekly basis and we'll see you at our next oil change. LOL 

RAM's profile image
RAM 
5 years ago

"Thorough, professional service" I have purchased three new cars from BMW of Sterling. Mr Tillman has been my most recent salesman and I will seek him for my next purchase. He is by far the friendliest and most sincere representative of ANY car dealer that I've experienced. He doesn't seem like a salesman though he certainly is professional in every way. My positive experience extends to the service department as well where I have had four cars serviced. My longtime service manager, Mr Ho, listens closely, insures that he un... read more

Mws13118's profile image
Mws13118 
5 years ago

"Chris Hicks was my service advisor. I greatly appreciated..." Chris Hicks was my service advisor. I greatly appreciated his professionalism and passion for the brand. His extensive knowledge and kindness really keeps customer's enthuisiastic about the brand during service visits. This is the best dealership ever! 

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Valerie 
5 years ago

"I went to bring my car in for regular maintenance and i..." I went to bring my car in for regular maintenance and i was greeted by Christopher Hicks who was very knowledgeable and super friendly. Highly recommend! 

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Grandpa 4X 
5 years ago

"I was extremely pleased with your personal attention to..." I was extremely pleased with your personal attention to my needs when I arranged to bring our 2019 X3 in to have the rear-view camera recall issue addressed. Since we live more that 30 miles from the dealership, it makes it somewhat problematic for us to bring the car in for service, especially if it will take more than an hour or two. Your providing me with a loaner car, allowing me to go a meeting a few miles away from the dealership, during the 3-4 hours that yo... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.