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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
After seeing some of these reviews, I feel compelled to step up and relate my experience with Kamal of BMW Sterling. I know him well as he is the reason I have been going to Sterling BMW for seven years now. After getting tired of the constant maintenance for my Mercedes-Benz, I went and bought my first of 2 7 series back in 2011 from Kamal. Kamal has taken the hassle out of every transaction (we have gotten 6 BMWs from him so far and shall continue to do so) and even answers my texts on his days off. His dedication to his c... read more
I've been experiencing issues with my BMW loosing power for almost 2 months. I ended up having to replace a CL module, but the issue continued. I worked with Steven Dukes and Jason Brown were phenomenal from beginning to end. They kept me in the loop of each test being ran on my car and gave me a break where they could because of how distraught I was. I would recommend BMW of Sterling to any BMW owner looking for quality customer service and knowledgeable staff would go the extra mile to ensure your satisfaction.
Can't complaint, I was treated with respect and Matthew from sales,Jim Vallas manager gave me an excellent service. Felt like a King!!! Definitely would refer BMW of Sterling. Because of the amazing Customer Service and beautiful facility. 100% Satisfied...
Business response:
Thank you for acknowledging your sales experience with us. We value you as a customer and thank you for your business.
It is difficult to find a dealership that comes close to top notch sales and service of Sterling BMW. They are unsurpassed in my 40+ years of auto purchases, service, etc. They are a family owed operation with Corporation capability and resources that exceeds the full spectrum of dealerships. For BMW, they are simply the best. I have gone to multiple BMW dealers, so have a solid baseline on which to compare. Service is top notch. they go out of their way to communicate all aspects of the repair options, what was performed, r... read more
Business response:
Thank you Mr. George for your business and taking time to share your sales and service experience with our staff. We value you as a customer.
I had a wonderful buying experience at BMW of Sterling. Sal was fast, efficient, and informative throughout the buying process. I was impressed with how quickly he processed my deal, while at the same time filling me with knowledge about my dream & Mid-Life-Crisis Car. Ha! In 3 years I'll be back for another car and I will ask for Sal. Similarly, their management team was enthusiastic for my business and helped make my deal happen. Richard - Fairfax
My wife and I have been shopping for an SUV for more than a year, giving us a chance to try out many of Mercedes, BMW and Audi dealers in the Northern VA area. Sal Ufyani at BMW of Sterling made buying an enjoyable experience. Sal was the first salesman that listened to what we wanted and tried to get it at the price we wanted. He didn't try and upsell us on a more expensive car by justifying features we didn't need, nor did he try and talk us out of features to sell us a cheaper or used car with a better margin for the deal... read more
Let me start by saying, we bought a used 2013 Ford Edge for $15K, not a BMW or Rolls Royce. I had no idea we were going to such a high end BMW dealer. This place was modern, clean and a very intimidating at first. A family from the sticks of WV.......we felt like fish out of water when we first got there, but every staff member was very professional and polite. They treated us exactly the same as the people buying $75K vehicles. They treated our kids great too. Sal Ufyani was an absolute pleasure to work with. He used faceti... read more
Last weekend I purchased a certified 2013 535i. Purchase process was very smooth, quick, and - most important - free of pressure. Sales rep Usman Khattak answered all the questions and provided me with some options to consider. During the first visit to this dealer I drove several vehicles that allowed me to narrow down to two specific models. On a second day I came with my wife, she tested both vehicles as well and 15 minutes later we’ve decided to make a purchase. I also financed this vehicle through BMW. It took about 45 ... read more
Originally received a quote for a 320i xDrive at a different DC area BMW center and decided I would see if Sterling BMW could match it as it is much closer to my home. Well not only did they match it, they upgraded the vehicle to a 328i xDrive for only $3 more a month and it even had more options. Sal Ufyani was extremely receptive and made sure I was getting the best deal, as my location/temporary housing situation is very complicated. I haven't owned a BMW since 2005, and this reminds me why I shouldn't have left. Overall,... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.