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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Great customer service" Arrive at the dealership to have my BMW looked at because the "check engine soon" light was on. Robin Jones provided great insight and customer service for me, she also informed me that there was a recall for my BMW X3 and that this could provide the service on the spot.
"Pure Excellence" I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts. Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to s... read more
"Best Customer Service Ever" My wife purchased her dream car from Sterling and the staff rolled out the red carpet. I was extremely impressed by the level of service. It was a special day she’ll always remember.
"Decent people, responsive" Regarding sales: bought my car from Ralf Berthiez--decent guy, no games, no BS. When I am out at the dealership, I look forward to stopping by and saying hello to Ralf. I recommend him highly. Regarding service--bottom line: I live in Georgetown; there are other dealerships more convenient, but I plan to stay with Sterling BMW. I will ask for Beaver specifically and I am grateful for the loaner car.
"Best Customer Service Ever" My wife purchased her dream car from Sterling and the staff rolled out the red carpet. I was extremely impressed by the level of service. It was a special day she’ll always remember.
"Awesome Experience" Tremendous customer service along with great service advisors! They made the car buying experience smooth. We also appreciated their knowledge and them treating us like family!
"Decent people, responsive" Regarding sales: bought my car from Ralf Berthiez--decent guy, no games, no BS. When I am out at the dealership, I look forward to stopping by and saying hello to Ralf. I recommend him highly. Regarding service--bottom line: I live in Georgetown; there are other dealerships more convenient, but I plan to stay with Sterling BMW. I will ask for Beaver specifically and I am grateful for the loaner car.
"Outstanding service " My first BMW experience-so personal and thorough. Andrii took care of everything and kept me informed each step of the way. He even personally installed my floor mats when they arrived. Thank you!!
"Great experience with Greg C" Greg Chery was our salesman. He was much more than that though. Professional, personal, responsive and he listened to everything we asked and translated that into a real wonderful experience. No rush, no pressure and quick customer service. Will definitely return to see Greg for our next BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.