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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Dear Mr. Duckett, I want to thank you for immediately reaching out to me via telephone upon reading my e-mail last week. Your ability to effectively respond to the issue and provide the resolution quickly exceeded my expectations. My great appreciation for the exceptional customer service you extended to me, of which you demonstrated with ease and professionalism. You made sure all the “i’s” were dotted and “t’s” were crossed and held true to your word. Great service makes customers feel that you care about developing a long... read more
The easiest car buying experience I have ever had! Shavan was excellent from the moment we walked through the door, getting the price we wanted to pay, and following up a few days after the deal was done! I would recommend this dealership and Shavan to anyone looking to buy a BMW! I also LOVE my new car!!
What a wonderful experience. From the time I contacted the sales advisor (Ash) to completing the deal, the BMW of Sterling team (Mo and Enka) were fabulous! Ash worked hard to get the deal I wanted and made sure I knew where we were every step of the way. Mo, the sales manager, was extremely professional, extremely fair and accommodating, and worked to make sure that I had the best deal and discounts. I did! Enka completed the financing and made everything go smoothly. I'm truly impressed and have already referred someone el... read more
Very pleasurable experience. We knew exactly what we wanted and the cost, Kurt made that happen for us. He's great to work with, very kind, patient and knowledgeable. We can honestly say in all the years of buying cars Kurt truly stands out and goes beyond a 5 star. Even after we purchased the car he still took time out of his day to help us with a few things we wanted added to the car. Great customer service!
I have gotten a great deal on my X5 ! Kevin Soltwedel is da man !! He has been very very helpful with the purchase. The delivery was quick. Kevin was very friendly and let me look at all the options in different cars. It made it easy for me to decide which one i wanted !! Overall a very peaceful experience !!
Business response:
Thank you for your positive feedback! I will be sure to let Kevin and the rest of the Sales team know! Thank you Jesslyn Jones Business Development Manager
We went in looking for a used Mercedes. While looking at one of the cars, Kevin Soltwedel, one of the salesmen came out and helped us. He was great! He made sure we knew everything we needed to know about the car and everything about the process towards buying it. Heather was also great! She helped tremendously with financing the car and making sure we were getting the best loan possible. Overall, we were treated extremely well. I highly recommend using BMW of Sterling when looking for a used or new car!
Kevin Soltwedel did an amazing job. Made me feel really comfortable and was very informative. The sale went smooth and without any complications. Will definitely recommend others to him.
Mo Noorestain and Kevin Soltwedel are awesome! They really wanted to earn my business and made sure I was taken care of throughout the process of ordering a new build. Just took delivery last night of my brand new 435i convertible and I couldn't be happier!
My salesman, Kevin Soltwedel, did a super amazing job before, during and after the sale. The whole team surpassed my greatest expectations. I'm a real stickler for customer service so it was important to me that there be a level of comfort between me and my sales person and indeed there was. From the time I called to inquire about my car until I drove away with it, Kevin provided the consummate customer service that I believe to be equal to the BMW product he sold me. Since the sale he's been right by my side (or so it seems... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.