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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I was received promptly upon arrival. Nate, my service rep, was very friendly and courteous. He addressed me as Mrs. Dougherty which I find refreshing in our era of over-familiarity. Nate reviewed my service requests and concerns and assured me that the car would be inspected throughly. Within minutes I was given a loaner car. A few hours later, service had been completed. Very efficient given the amount of time I had. Everyone was very friendly and helpful and my car is running like new!
Drew and Christoph were fantastic - professional, courteous and knowledgeable throughout. We will be back for additional service and our next Mini or BMW purchase. Thanks for the very pleasant service experience.
This has only been my second trip to visit the service department at this facility in Sterling. The quality of service and professionalism that I received during both of my visits, has been outstanding. I also am the owner of another high-end vehicle from another dealership, and can honestly say that MINI of Sterling surpasses any other experiences I have had in the past with other dealerships.
Very friendly service staff. CPO covered all repairs. Very happy. This is my second experience with BMW of Sterling and I will continue to take my 535XI to them.
Susan Coggins took excellent care of us during and after the sale. She is very knowledgeable and helpful. The finance department was also very friendly and efficient. We recommend BMW of Sterling based on their excellent customer service.
Excellent service. I object to web sites that require that I enter a minimum length comment, especially when I am doing this as a favor to the establishment!
On a snowy, icy day I wasn't sure the dealership would be open, however, before 8:00a.m. I received a courtesy call from my service advisor to let me know that they were indeed open and would I be able to make it in for service today. I was able to make it on the roads and made it to the dealership. My service advisor was waiting and within minutes, I was having coffee while my car was headed to the service bay. All my concerns with the car were addressed and I was kept abreast of the progress while I waited comfortably in t... read more
Sal was an amazing salesman, professional, courteous and patient. I truly believe that I got a great deal on a wonderful BMW 328 i. Sal went out of his way to make that I understood all of the features to my new car. BMW of Sterling is fortunate to have such a wonderful salesman.
My Audi lease is up, and Mini Cooper was the first place we looked for a new car. Turns out, the car I built was on the showroom floor. Bill and team were helpful and patient in showing us the showroom Paceman, showing us a car with nav and satellite (Yad and Steve helped), and then allowing us to test drive a Paceman. Even though the day was right after some snow and ice, the car was clean and handled beautifully on the road. After a trip to the Audi dealership, we decided to go with the Mini, and my husband and Bill came t... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.