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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Excellent service!" Advisor kept me informed, provided excellent customer service, and is professional, knowledgeable, and an excellent representative of BMW of Sarasota. Greeter is very friendly, a perfect welcome to the service department.
Business response:
Thanks so much, Rich! It's great to know you had a wonderful visit with us from beginning to end!
"As always Apple style service" Great team that obviously starts with Derrick Thomas, ASM, who is one of if that the best one I have experienced in my 50 years on both sides of the automotive equation. His trustworthiness and honesty are beyond reproach.
Business response:
Thanks so much for letting us know that James and the rest of our team went above and beyond for you!
"Great experience" Bobby great salesman friendly and not high pressure . See Bobby for great service .Tell him John Hubbard sent you and you want a good deal . You will be happy you did .
Business response:
John, thank you so much for your fantastic review!
"Outstanding " Derrick- my service associate is outstanding. He is always available with a big smile. The work is what you would expect from a BMW service center. I have been going there for 7 years and I wouldn’t even think about going else where.
Business response:
We are so grateful to have earned your trust and repeat business, Doug. Thank you so much!
"Thumbs Up" Great cookies. Helpful staff. Fast service. Decent price for an oil change. Will be back for any future service my vehicle might need. Thanks again.
Business response:
JD, thank you for the awesome review! We look forward to seeing you again!
"Tiffany Ferrara is the best service advisor " Tiffany made me feel right at home and very well taken care of. She has a full understanding of what client service is and represents BMW extremely well.
Business response:
Thank you so much for your awesome review, Rob!
"The total experience was made pleasant by Caz and Naycolle." I have been dealing with this dealership for over 14 years now. I found that it has been improving in the way it handles customer service. Caz and Naycolle have been great to work with and very accommodating.
Business response:
Thank you so much for your many years of loyalty! We pride ourselves on customer service and are happy to hear that Caz and Naycolle proved how committed we are to making sure our customers drive away satisfied.
"A+ Top notch service as usual" Excellent service as usual. Tiffany was knowledgeable, courteous, fast and thorough. Couldn't ask for more. (I wish my employees were that happy to be at work)
Business response:
Thanks, Horatio! We appreciate it!
"Another great experience at Sarasota BMW" I’m very pleased with the 2014 BMW 320i that I purchased new from this dealership, as well as the service that has followed. I had not worked with Fernando before, but he was great, providing a very timely diagnostic and then promptly providing a loaner vehicle. I received a very pleasant surprise when he called to inform me the repair in question was able to be covered under warranty. That really made my day. BMW is a very reliable vehicle, but this dealership in particular really ... read more
Business response:
Joel, thank you so much for your truly incredible review! It's great to hear you were completely satisfied with our service from beginning to end!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.