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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Oil, oil filter and cabin filters " Derek was my service advisor and as usual he did a great job. He is very knowledgeable in all aspects of BMW service, and always takes the time to fully explain problems. Also he presents options for handling maintenance issues. It was a good visit. I appreciate the good work by everyone involved.
Business response:
Thanks so much for your wonderful review!
"Just a great experience " I am very pleased with everything BMW of Sarasota has done. Great service and great people. Derek has been a pleasure to work with and I highly recommend him.
Business response:
Thank you for the stellar review!
"Great overall experience " First visit to this BMW dealership. Other then what seemed an excessive wait (about a three hours) for an oil change and tire rotation the experience was good. Service advisor Tiffany was very friendly kept me informed throughout. Other staff/mechanic were very friendly and facility was clean. As I did expect an extended wait (read some other customer reviews) ... might be a good recommendation to provide quiet /dedicated area with a desk or two.. isolated from general waiting area for those who w... read more
Business response:
We always appreciate customer feedback as to how we can improve and appreciate your recommendation of the dedicated work area. We'll be sure to pass your recommendation along to manager. Thank you for your excellent review!
"Accommodating " Lewis was very helpful. Why is there a twenty five word MINIMUM? This is quite silly to make me type this in this box. Thanks.
"Service" I was very satisfied with my experience with BMW employees and result of the service. BMW personal are always very Friendly and helpful. No complaints so far.
Business response:
Thanks very much for the wonderful review!
"Year 1 service " Checked me right in then had my loaner car ready within 10 minutes was finished with the service in lesson than two hours very efficient and enjoyable experience
Business response:
We're glad that you enjoyed your visit to our dealership -- thank you!
"Derek the best" Derek was very efficient always kept me updated on the progress of the work and what they were doing, just what one would expect great job thank you
Business response:
Thanks for letting us know that Derek took excellent care of you!
"Professional service as expected from BMW" Used to professional service from my old BMW dealer before I moved to the area and this dealership delivered the same quality service and fit me in on short notice. Only issues were the length of time it took. This should have been a 10 minute job and I was there for 2 hours. Understand mechanics may have been busy with cars there before me, but they should have set my expectations as to how long this would be. Only expectation set from the service manager was that they thought it ... read more
Business response:
We apologize that your service visit took a little longer than usual and appreciate the feedback. Prompt communication is important for great customer service. It's great to hear that besides this, you were completely satisfied with the quality of our service. Thank you for your amazing review!
"Great service and service advisor " Tiffany was and has been a phenomenal advisor. She walked me through every detail and aspect of what was to be done with my vehicle. She went above and beyond what an average advisor would do. I would highly highly recommend her to anybody, BMW is very fortunate to have an employee as high of a caliber as Tiffany.
Business response:
We're so proud that Tiffany earned your high praise. Thanks for the full five stars!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.