This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Emergency service" Carlos is always the consummate professional. I didn’t call ahead this visit and it didn’t make any difference. The service is always excellent.
Business response:
Thank you very much for your stellar review!
"New Car Purchase" I went to BMW of Sarasota late on Saturday, August 3rd already knowing I wanted the BMW X3. Because of the time, I wasn't planning on purchasing that night but came prepared just in case...Abby was our client advisor. She spent time going over the different options and colors that were available. She is very knowledgeable and did a side by side comparison of the two cars that we were looking at which was very helpful. We never felt rushed even though it was getting super late. Because it was after 9pm by t... read more
Business response:
Pamela, we're very happy to know that Abby, Juan, and the rest of our team made buying your new car stress-free and enjoyable. Thanks for your amazing review!
"Carlos" Carlos was awesome as always. Had me in and out super fast. I love working with the service department at this dealership. Always friendly and fast.
Business response:
We're so glad to hear that Carlos made your visit so special -- thank you for the amazing review!
"Service on our 20 year old Z3" We will be moving to Sarasota and wanted to have our 2000 Z3 serviced and brought up to standards but were worried about who we could trust to help us. We called BMW of Sarasota and were connected to Derek as our service advisor. He walked us through what we should have checked and made us aware of the promotions that were available also. We are thankful for the great customer service and how well we were treated by Derek
Business response:
Greg, thanks for the amazing review! We're glad that Derek made you feel welcomed and took care of all of your service issues.
"Sales" Lisa Valle did a great job for me. She was very attentive to my specific needs and we worked towards it. at thd end, I got my car ....!!!!
Business response:
Thank you so much for your amazing review and congrats on your new car!
"Replaced a charge air pipe for my 335is vehicle " Car was completed in a timely manner. Everything was covered and was well done. Carlos was very nice and easy to work with. He gave me no BS and it was quick and easy!
Business response:
Thanks so much for your full five stars!
"Positive experience" Service was great, our experience with Daryl was out standing. He went above and beyond to help with helping us. Only negative was the car loaner from Hertz. This is the only time I had to pay gasoline charges with a loaner car while mine was being serviced.
Business response:
We're very happy to hear that you were pleased with our service -- thank you!
"Another good experience " Had my car in for 1 year service. Derek is my service consultant. I email him and he makes me an appt. He gets my car serviced quickly and calls when it’s ready. The valets are great and make it easy in and out. I like the dealership for service.
Business response:
Thank you so much for not only your great review but also being our long time customer! We're very grateful that we've earned your trust!
"Derek Thomas " Derek Thomas explained everything well and gave me a break on labor charges when I had to return the next day to fix a different problem with the car.
Business response:
It's great to hear that Derek went the extra mile for you -- thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.