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BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Never have any trouble at this dealership I always get treated with amazing customer service thanks to Mallory and the service department.
Business response:
Roger, Your feedback about working with Mallory is wonderful to see. It is a joy to assist you. We look forward to any future visits!
The service department is fantastic. I highly recommend Carlos. He has been wonderful!
Business response:
Thank you Braxton!! John K
RecommendedTim Delarosa is a delight to work with. His level of expertise surpasses most. He quickly addresses problems and maintains an open line of communication.
Business response:
Jessica, thank you for taking the time to leave us a wonderful recommendation! We are happy to know that Tim was a delight to work with and that he provided you with great customer service. We hope that you will continue to visit us in the near future! Have a good day!
Recommendedthank you john sojdei for taking time to answer all of my questions. I appreciate your time and look forward to working with you again.
Business response:
You're so very much welcome, Jacob!
Leased my second BMW from BMW Classic and so glad I did! Carlos in the Service Department is by far the most helpful and professional agent in all of DFW. I've been to the other BMW Dealers in DFW and have not come across a dealership and service department with such high standards. Very happy!
Business response:
Joshua, thank you for taking the time to leave us a positive review and rating! We are happy to know that you leased your second BMW from us and that Carlos in the Service Department was helpful and professional. We appreciate all your kind words and we hope to see you again soon!
RecommendedJohn Sojdei was very professional in helping me with all my car questions. He went above and beyond to make sure I was completely satisfied. Thank you John and can't wait to work with you in the future.
Business response:
That's wonderful! We'll be sure to thank John and let him know you look forward to seeing him again. Thank you!
RecommendedKelly bodine was very helpful on the phone and answered all my questions. I will recommend her to everyone!
Business response:
Thank you for sharing! We'll make sure to pass this on to Kelly for you.
RecommendedReceived excellent service from John Sojdei. He was knowledgeable about the services I needed and made great recommendations. Please visit him for all your BMW needs in the Dallas area!
Business response:
Kaycee, We love hearing your great feedback in regards to working with John. He is definitely a wonderful team member. Please let us know if we can do anything else for you. We look forward to assisting you again.
RecommendedExcellent customer service all around. I purchased a vehicle from them and while it was getting some work done they even lent me a loaner car for several days. John Brunson over at Classic BMW went above and beyond and I would highly recommend him and the rest of the staff at Class BMW Plano!
Business response:
Matt, thank you for taking the time to recommend us! It is wonderful to know that you were provided with excellent customer service all around. It is also great to know that John and the staff went above and beyond and we hope that you will continue to visit us in the near future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.