BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,981 reviews
Select a rating
VICKI.GRAY's profile image
VICKI.GRAY 
7 years ago

Replace tire and radiator. Dylan and his team were very courteous and thorough in exposing the repairs that needed to be done on my car. Repairs were done in a timely manner. 

Business response:

Vicki, thank you so much for the positive feedback! We are happy to hear you had a great overall experience with our service! We do appreciate you and your business! Come back and see us! 

Villager's profile image
Villager 
7 years ago

Perfect X5 for Me I reviewed 2018 X5s in the internet and thought I knew which one I wanted. I exchanged messages with the General Manager to receive much more detailed information, then visited the dealership at my earliest convenience. They knew my preferences before I arrived and found the best match. I drove it and was quite satisfied, so we made a very reasonable deal on my trade-in 2015 535i. I am a happy camper! 

Business response:

Thank you so much for sharing your positive feedback with us! We are very happy to know you had a great car-buying experience and got the car you wanted! We hope you enjoy it! Thanks again for your business! We appreciate you! 

erikbullo's profile image
erikbullo 
7 years ago

Great!! I am so happy with the way they text me and let me know when its time for me to bring car in for service and they are very prompt do not have to wait a long time. 

Business response:

Erik, thank you so much for the excellent feedback! We are very pleased to know you had a great overall experience with our team! We do appreciate you and your business! 

GLORIA.HARDGRAVES's profile image
GLORIA.HARDGRAVES 
7 years ago

I am sorry that I do not recall your service managers name. It was my 1st experience there. I had my airbag light checked out. Unfortunately it is not going to be an easy fix, but I really appreciate the service I was given. Thank you 

Business response:

Gloria, thank you for the positive feedback! We are happy to know you had a great first service experience with our team! We do appreciate you and your business! Come back and see us! 

MICHELLE2016.KEEP's profile image
MICHELLE2016.KEEP 
7 years ago

Very good! This was our first time at BMW. We recently purchased a 2006 BMW. For our son and brought it in for airbag recall. We also had some check engine lights looked at. The staff was courteous and informative. We also looked at some used cars to possibly purchase 

Business response:

Michelle, thank you so much for the positive feedback! We love to hear you had a great first BMW car-buying experience from our team! We hope you enjoy it! Thanks again for your business! We do appreciate you! 

PRTOLLESON's profile image
PRTOLLESON 
7 years ago

Great service, needed tires Got new tires. They also took care of other maintenance that was needed. Gave me a car so I didn't have to wait, car was clean 

Business response:

Thank you for the positive feedback! We are happy to know you had a great overall service visit with us! We appreciate you! Come back and see us! 

GOLFERGIRLISMYNAME's profile image
GOLFERGIRLISMYNAME 
7 years ago

ALWAYS AWESOME Customer Service is always a defining factor in satisfaction, and Dylan is consistently reliable and dependable. It gives me great comfort in knowing I have Dylan to count on when I need him. 

Business response:

We are very pleased to hear you had another awesome service experience with Dylan and our team during your visit! We do appreciate you and your business! Come back and see us! 

Ted0829's profile image
Ted0829 
7 years ago

Very Expensive!!!!!! The service was great but expensive!!!! I was there for routine maintenance but other things had to be done. Filters were high with everything else being so high why were filters were so high? 

Business response:

Ted, thank you for the positive feedback! We are happy to hear you had a great experience with our team! We do appreciate you and your business! Thanks again! 

Harleydog15's profile image
Harleydog15 
7 years ago

Very pleasant experience Dylon and Chris were very prompt and professional in helping me replace my flat tire. I was given a loaner car. It was a very smooth experience. 

Business response:

Thank you for the positive feedback! We are very pleased to hear you had a great overall service experience with Dylan and Chris! We do appreciate you and your business! Thanks again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,981 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.