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BMW

4.8

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Location details

4621 Colonel Glenn Plaza Dr., Little Rock, AR, 72210, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,981 reviews
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Sheila1145's profile image
Sheila1145 
6 years ago

So quick, easy, and accommodating! Dylan was so nice and so friendly, and quickly got my car back to be serviced. The waiting area is so nice that I???m actually glad I stayed and waited rather than have someone pick me up. The coffee was wonderful and the snacks were so thoughtful. They also have WiFi so I was able to catch up on some work. Dylan came out to the waiting area and told me my car was finished up much quicker than I expected and I was pleasantly surprised to find that they had washed and vacuumed it - which it ... read more

Business response:

Sheila, thank you for the positive feedback! We are very pleased to know you had a great and overall quick service experience with Dylan and our team! We do appreciate you and your business with us! Thanks again for the kind words, come back and see us! 

Little Rock Customer's profile image
Little Rock Customer 
6 years ago

Service Adviser Jack Tester is the best! Service Adviser Jack Tester is the best! He has helped with time and access and coordinated repairs with all my BMW???s for more than a decade. 

Business response:

Thank you for the positive feedback! We are happy to know you had a great service experience with Jack and our team! We do appreciate you being such a loyal customer to us for so many years! Thanks again for all your business! 

HAYSLAW's profile image
HAYSLAW 
6 years ago

Oil & filter service with replacement of both micro filters. I chose to wait for the service and was amazed at how quickly the service was completed. As always I am impressed with the service at BMW of Little Rock. 

Business response:

Thank you for the positive feedback! We are happy to hear you had great and overall quick service experience with our team! We do appreciate you and your business! Thanks again! 

JRONZA's profile image
JRONZA 
6 years ago

A Great BMW Dealer! We just purchased our 8th BMW from BMW of Little Rock and we???re extremely pleased. A salesman won us over on our first car, Rob continues the wonderful buying experience, and Jack & Angie in their excellent service department keeps us coming back. It was forecast to rain a few hours after the purchase and they so wanted to detail my new car (that was already spotless) so we???re bringing our M5 competition back very soon for a thorough detail. Manager Owen Ford and his team was as excited as we were tha... read more

Business response:

Thank you so much for sharing your positive feedback with us! We love to hear you had another great car-buying experience with Rob and our team! Thank you for being loyal customers to us! We do appreciate you and hope you enjoy your newest BMW! 

dr4ku's profile image
dr4ku 
6 years ago

Low tire Not fixed yet, but treated so well I felt like the only one there. I appreciated the attempt. Will need another trip as the problem wasn???t solved 

Business response:

We are very pleased to know you had a good overall service experience with us. We do appreciate you and your positive feedback! Thanks again for your business! 

MARGDORY's profile image
MARGDORY 
6 years ago

Very friendly and wonderful lounge to wait in. It is always a relaxing , reasonable wait in the comfort of their multi-faceted lounge area, with all the drinks and snacks you could want. 

Business response:

Thank you for the positive feedback! We are happy to know you had a great and overall friendly service experience during your visit! We appreciate you and your business! Thanks again! 

LHUBENAK's profile image
LHUBENAK 
6 years ago

Excellent service! Encountered a tire failure due to a road hazard. Contacted the Little Rock BMW Service department by cellphone and they stated to bring the car in and they would fit the work in their schedule. I drove the car for over 50 miles with a flat tire to the service center. Within about two hours I was back on the road. Couldn't have gotten any better service any other place. 

Business response:

We are very pleased to know you had an excellent service experience with our team! We appreciate you and your positive feedback! Thank you for your business! 

DANWELCH2003's profile image
DANWELCH2003 
6 years ago

Excellence in all areas I have never in all my years had such an excellent experienced as I had with the staff of BMW of Little Rock. All your Employees bent over backwards to accomidate my every need. The professionalism, knowledge, and courtesy of my salesman, and all who played a part in my purchase are second to none. A big thank you to Terrance , and Tonya for your sacrifices on Christmas Eve away from your family after hours to accommodate my special request. 

Business response:

Dan, thank you for sharing your positive feedback! We love to hear you had an excellent experience with Terrance and Tonya during your visit! We do appreciate you and your kind words! Thanks again for your business, come back and see us! 

kiwi1237's profile image
kiwi1237 
6 years ago

Excellence ****** Wonderful to work with. From sales to service, An excellent experience! We ordered our BMW and it came in quickly and exceeded our expectations! Finance did great and helped get us in and out quickly. Highly recommended! 

Business response:

Thank you so much for the positive feedback! We love to hear you had a great overall experience with our service during your visit! We do appreciate you and your business! Glad we could exceed your expectations! Come back and see us! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,981 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.