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BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Excellent Service" The staff was very helpful in helping find the right vehicle. They were very patient and gave me as much time as I needed to think about my purchase and options.
Business response:
That's fantastic! And it’s the kind of experience we strive for every day. I will make sure to pass along the kudos to our entire Fields BMW South Orlando Team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Frank Fernandez, General Manager.
"BMW service" So much better than Fields Winter Park. Not as many perks in service area but I will gladly forego those perks for excellent service! Glad they added this location years ago
Business response:
Thank you for taking the time to review your experience with us! We will certainly let our team know how pleased you were with your experience and pass the kudos along to them. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.
"Great Service Dept" Service department was quick and easy to schedule. When I arrived I was blown away by the customer service. Extremely impressed and can't wait until this location gets the "update" it deserves.
Business response:
Thank you for stopping by and choosing Fields BMW South Orlando! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Frank Fernandez, General Manager.
"Wonderful Sales Department" I had a great experience purchasing a vehicle through Al. He was friendly, calm and patient in showing me various options available while not pushing me into a immediate sale. I will continue to rely on him for future purchases because he is genuine, professional and truly there to help.
Business response:
Thank you for stopping by and choosing Fields BMW South Orlando! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Frank Fernandez, General Manager.
"Friendly , honest, not pushy" Cynthia was amazing she helped me so much find the car that I wanted, she was very patient and answer all the questions that I had about the car. She helped me make a decision without being pushy. I felt really comfortable with her and the entire BMW team at this location
Business response:
Thank you! At Fields BMW South Orlando, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.
"Awesome " That's my third time doing service and my third with Mike. He's very professional and a ver nice guy. Thank you very much!
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.
"Service appointment " Mike was very helpful, he explained me all of my car needed and when it was supposed to be done. Next time I'm calling Mike
Business response:
Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did, just that, for you. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.
"Very Impressed With Service Experience" I typically don’t take the time to give feedback on services, but I was impressed with the job your team did on my X5, so it is definitely warranted. On what was obviously a busy day in the Services Department, I was able to schedule an appointment and you even started the work before it was scheduled. It was completed quickly, correctly, and everyone at the center was both courteous and professional. If I ever need service in the Orlando area, I will be sure to contact you.
Business response:
Thank you, that’s the type of 5-star experience is what we strive to provide on every visit. I’m glad we were able to provide this for you in the past. We are dedicated to continuing you receive only the best in customer service. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.
"Awesome experience " Service experience was excellent, no long wait time, service Mike was very helpful, dealership was nice and clean and my vehicle was washed and vacuumed. Thank you BMW fields
Business response:
That's certainly what we strive for here at Fields BMW South Orlando! Thank you for both your kind words and your business in the past. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Frank Fernandez, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.